Michael Mendez
Webster,TX
Summary
Highly adaptable Mechanic consistently guarantees customers short turnaround times for auto repairs. Focused on quality and customer satisfaction. Detailed understanding of safety mandates and regulations to maintain safe work environment.
Skilled automotive service technician with background in diagnosing, repairing, and maintaining diverse types of vehicles. Experience includes hands-on expertise with the latest diagnostic tools and technology, ensuring efficient troubleshooting and repair work. Strengths encompass strong problem-solving skills, adeptness at mechanical repairs, and familiarity with electronic systems in modern vehicles. Contributed to improved customer satisfaction through timely and accurate service delivery in previous roles.
Overview
10
10
years of professional experience
Work History
Mechanic
Mavis Tire and Brakes
Pearland, Texas
03.2024 - Current
- Researched parts availability from vendors in order to complete repairs efficiently.
- Diagnosed mechanical problems on a wide variety of vehicles using special tools and equipment.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Conducted test drives before and after repair services.
- Repaired, replaced and adjusted brakes.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Trained newly hired top talent to fill key positions and maximize productivity.
Delivery Driver
Amazon
Middleboro, Massachusetts
06.2023 - 02.2024
- Received daily delivery instructions and route assignments from dispatch.
- Verified accuracy of items loaded onto truck against shipping documents.
- Monitored fuel level throughout shift and refueled when necessary.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Lube Service Technician
Valvoline Instant Oil
Weymouth, Massachusetts
01.2023 - 06.2023
- Tested battery condition using a variety of diagnostic equipment.
- Reviewed customer complaints related to lube service operations and took corrective action as necessary.
- Maintained accurate records of work performed on each vehicle in accordance with shop policies.
Tire and Lube Technician
National Tire and Battery
Pearland, Texas
06.2015 - 10.2022
- Resolved customer complaints promptly in a professional manner.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Operated lifts in order to raise vehicle off ground for access underneath it.
- Balanced wheels using a computerized wheel balancer machine.
- Assisted customers by providing advice on the selection of appropriate new tires.
Education
Associate of Applied Science - Process Technology
San Jacinto College
Pasadena, TX05-2021
High School Diploma -
J. Frank Dobie High School
Pasadena, TX06-2015
Skills
- Fast learner
- Great communication
- Team building
- Very reliable
- Ethical decision making
- Problem solving
- Leadership
- Time management
- Quality assurance
Timeline
Mechanic
Mavis Tire and Brakes
03.2024 - Current
Delivery Driver
Amazon
06.2023 - 02.2024
Lube Service Technician
Valvoline Instant Oil
01.2023 - 06.2023
Tire and Lube Technician
National Tire and Battery
06.2015 - 10.2022
Associate of Applied Science - Process Technology
San Jacinto College
High School Diploma -
J. Frank Dobie High School