Michael Mendoza
Miami,FL
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex problems. Good communication, multitasking and conflict resolution skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Videography
Team EB Realty
03.2023 - Current
- Filmed, edited, and published home tours for real estate social media marketing.
- Scheduled shoots, set up for filming and assisted with implementing logistics.
- Digitized and logged video and audio footage.
Associate Banker
JPMorgan Chase Bank N.A
05.2017 - Current
- Managed 650+ new/existing clients by opening/customizing personal checking, savings, and credit accounts
- Referred to in-house financial experts when necessary by presenting financial products and services to existing and prospective clients
- Maintained knowledge and understanding of appropriate banking legislation and regulations keeping up with financial news and market updates to provide the best possible service.
HR Assistant/Coordinator
SFL Heart & Lung Institute
08.2014 - 01.2017
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Assist with onboarding/orientation for new hires
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Education
Bachelor of Arts - Public Relations & Advertising
Florida International University
Miami08.2024
Associate of Arts - Mass Communications
Miami Dade College
Miami12.2018
Skills
- Bilingual (English, Spanish)
- Proficient in Microsoft Office
- Financial planning
- Critical thinking/attention to detail
- Google Digital Marketing/eCommerce Certificate
- Google Data Analytics Certificate
- Customer service
- FAA Remote Pilot Certification (Drone Pilot)
- Video Editing
- DaVinci Resolve
- Account management
- Regulatory Compliance
- Payroll Administration
- Compensation Structuring
Certification
- Google Digital Marketing & eCommerce Professional Certificate
- Google Data Analysis Professional Certificate
References
- Humberto Bravo, Branch Manager, JPMorgan Chase Bank, 305-227-0185
- Kalia Orue, Assistant Branch Manager, JPMorgan Chase Bank, 305-227-0185
- Eddrian Burciaga, CEO/Founder, Team EB Realty, 786-295-4153
- Aliette Borges, Office Manager, SFL Heart & Lung Institute, 786-972-5760
Timeline
Videography
Team EB Realty
03.2023 - Current
Associate Banker
JPMorgan Chase Bank N.A
05.2017 - Current
HR Assistant/Coordinator
SFL Heart & Lung Institute
08.2014 - 01.2017
Bachelor of Arts - Public Relations & Advertising
Florida International University
Associate of Arts - Mass Communications
Miami Dade College
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