Michael Mendoza
Fresno,CA
Summary
Proven hospitality expert with a track record of enhancing customer satisfaction at Copper River Country Club through exceptional service and efficient multitasking. Skilled in cash handling and knowledgeable in a wide range of beverages, consistently developed a loyal clientele base. Excelled in fast-paced environments, significantly reducing wait times by prioritizing effectively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Server/Bartender
Copper River Country Club
05.2008 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable member experience.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Event Bartender
The Painted Table Event Center
04.2023 - 11.2023
- Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- Adapted quickly to varying event themes, tailoring bar décor and drink menus accordingly for a cohesive atmosphere.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Restaurant Bartender
Neighbors Tap And Cook House
06.2021 - 07.2022
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Shenanigans Restaurant And Bar
03.2016 - 10.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Bullard High School
Fresno, CA06.2010
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Liquor, beer, and wine knowledge
- Responsible Alcohol Service
Timeline
Event Bartender
The Painted Table Event Center
04.2023 - 11.2023
Restaurant Bartender
Neighbors Tap And Cook House
06.2021 - 07.2022
Bartender
Shenanigans Restaurant And Bar
03.2016 - 10.2019
Server/Bartender
Copper River Country Club
05.2008 - Current
High School Diploma -
Bullard High School
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