Michael Mercep
Lake Oswego,OR
Summary
I am eager to pursue a career that will further my experience in the field of Sales and Marketing. I am self-motivated, team oriented, with a strong drive to succeed. I look forward to bringing my skills to a company that values personal growth and dedication.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Sherwin-Williams
Salem, OR
06.2023 - Current
- Assisted customers in selecting paint and related products, providing expert advice and recommendations.
- Processed sales transactions accurately and efficiently, handling cash, credit, and other payment methods.
- Maintained a clean, organized, visually appealing store environment to enhance the customer experience.
- Handled customer inquiries, complaints, and returns professionally and promptly, striving for customer satisfaction.
- Created a positive work environment, promoted teamwork, and ensured company policies and procedures adherence.
Customer Service Representative
Enterprise Holdings
Portland, OR
06.2022 - 09.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers face-to-face with their car rental needs.
- Worked at fast paced high volume location that required quick thinking and the ability to multi-task.
- Assisted with car rental checkout and returns
Sales Associate
Sherwin-Williams Paint Store
Lake Oswego, OR
06.2021 - 09.2021
- Ordered product, stocked shelves and neatly and safely displayed products with corresponding information to fulfill customer painting needs in welcoming environment.
- Collected payments and provided accurate change.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Student Athlete Football
Cal Poly San Luis Obispo
San Luis Obispo, CA
09.2019 - 04.2021
- Demonstrated commitment and responsibility toward fellow players and coaches through genuine respect and dedication to the sport.
- Accepted constructive criticism from coaches and teammates to improve skills.
- Devoted 20 hours per week to athletics in addition to being full-time student.
- Communicated with diverse group of fellow athletes, coaches and game officials to maintain positivity and good sportsmanship.
Education
Bachelor of Science - Bachelor of Science in Business Administration
Cal Poly San Luis Obispo
San Luis Obispo, CA03.2023
Skills
- MS Excel, Word, & Powerpoint
- Strong communication, interpersonal, and problem-solving skills
- Proficiency in using computer systems and point-of-sale software
Timeline
Assistant Manager
Sherwin-Williams
06.2023 - Current
Customer Service Representative
Enterprise Holdings
06.2022 - 09.2022
Sales Associate
Sherwin-Williams Paint Store
06.2021 - 09.2021
Student Athlete Football
Cal Poly San Luis Obispo
09.2019 - 04.2021
Bachelor of Science - Bachelor of Science in Business Administration
Cal Poly San Luis Obispo