Michael Merthan
WOODBURY,MN
Summary
Proven HVAC Technician and Team Trainer with a history at Genz Ryan, adept in technical troubleshooting and enhancing team productivity. Skilled in HVAC and refrigeration systems, and exceptional in fostering client relationships, leading to repeat business. Demonstrated ability to mentor with a focus on safety and efficiency, ensuring optimal operational performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HVAC Technician
Genz Ryan
07.2023 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Performed routine maintenance on heating and cooling systems.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
Team Trainer
Target
08.2020 - 07.2023
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Taught new team members correct procedures for all areas of operations.
- Trained new employees in specific job requirements.
- Enhanced team productivity by implementing effective training programs and monitoring progress.
- Provided one-on-one coaching sessions for employees struggling in certain areas of their role, resulting in increased confidence and job satisfaction.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
East Ridge High School
Woodbury, MN06.2018
No Degree - Aviation
South Dakota State University
Brookings, SDNo Degree - Marketing Management And Research
Century College
White Bear Lake, MNSkills
- EPA requirements knowledge
- Technical Troubleshooting
- Electrical Wiring
- System Troubleshooting
- Leak Checks
- HVAC and Refrigeration Systems
- Heating Systems
- HVAC Controls
- Air Conditioning
- Soldering
- Valid Minnesota driver's license
- Gas Furnaces
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
Timeline
HVAC Technician
Genz Ryan
07.2023 - Current
Team Trainer
Target
08.2020 - 07.2023
High School Diploma -
East Ridge High School
No Degree - Aviation
South Dakota State University
No Degree - Marketing Management And Research
Century College
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