Michael-Metz Tyler Ingram
Kennett,MO
Summary
Dedicated Lube Technician with a proven track record at Glen Sain Chevrolet GMC, recognized for enhancing customer satisfaction through efficient oil changes and preventative maintenance. A dependable team player, skilled in using diagnostic tools and committed to safety and cleanliness, I consistently met deadlines while fostering a high-performing work environment.
Experienced with performing comprehensive vehicle maintenance and oil changes. Utilizes technical skills to ensure vehicle longevity and customer satisfaction. Knowledge of diagnostic tools and maintaining work safety.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
Work History
Lube Technician
Glen Sain Chevrolet Gmc
Kennett, MO
12.2022 - 04.2026
- Performed routine oil changes and fluid checks to ensure vehicle performance..
- Assisted in diagnosing mechanical issues by conducting thorough inspections.
- Collaborated with team members to streamline service processes and enhance efficiency.
- Operated various tools and equipment, adhering strictly to safety protocols.
- Documented service records accurately to maintain customer satisfaction and compliance.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
- Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
Tire and Lube Technician
Walmart
Kennett
08.2008 - 12.2022
- Conducted tire installations and rotations, ensuring compliance with safety standards.
- Performed oil changes and fluid checks, maintaining vehicle performance and reliability.
- Assisted customers in selecting appropriate tire options based on vehicle specifications.
- Used diagnostic tools to identify vehicle issues and recommend necessary services.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Educated clients on the importance of regular tire rotations, contributing to increased customer loyalty and repeat business.
- Utilized diagnostic tools to identify vehicle issues and recommend necessary services.
- Maintained a clean and organized work environment to enhance operational efficiency.
- Educated customers on routine maintenance practices to promote vehicle longevity.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
- Provided clear explanations of required repairs or maintenance tasks to customers, building trust through transparency.
- Greeted customers and answered questions about oil changes and other services.
- Delivered exceptional customer service by addressing concerns and answering inquiries in a friendly and professional manner.
- Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
Education
No Degree - General Studies
TRCC
Kennett, MOHigh School Diploma -
Kennett High School
Kennett, MO05.2009
Skills
- Dependable and responsible
- Safety awareness
- Deadline driven
- Work area cleanliness
- Team player
Timeline
Lube Technician
Glen Sain Chevrolet Gmc
12.2022 - 04.2026
Tire and Lube Technician
Walmart
08.2008 - 12.2022
No Degree - General Studies
TRCC
High School Diploma -
Kennett High School