Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Miccio

San Ramon,CA

Summary

For the past decade, my focus has been on Game Development QA, fueled by a deep passion for video games. Leveraging my strong leadership skills, I strive to enhance gaming experiences and elevate game development across diverse platforms. Beyond quality assurance, I actively collaborate with developers and designers worldwide to deliver top-tier gaming experiences for players.

Overview

11
11
years of professional experience

Work History

Quality Designer

Electronic Arts (Maxis)
11.2023 - Current
  • Develop comprehensive test plans as a Quality Designer (QD) at Electronic Arts (Maxis).
  • Assess complex domains from player experience and business perspectives.
  • Coordinating with stakeholders to align testing objectives.
  • Review test results for efficiency and provide actionable insights.
  • Interpret Quality Verification (QV) metrics to drive action plans.
  • Communicate project risks to QV leadership for mitigation and triage.
  • Propose and implement efficient and effective process changes to optimize testing workflows.
  • Participate in organizational initiatives to enhance testing methodologies.
  • I collaborate closely with Quality Verification (QV) and QA teams, ensuring comprehensive test coverage across both onsite and offshore locations.
  • Promote growth in the Quality Designer (QD) craft through knowledge sharing.

Associate Quality Designer

Electronic Arts (Maxis)
03.2020 - 11.2023
  • Coordinated Data Patch Releases and served as primary liaison for several offshore teams.
  • Supported Embedded Analysts by overseeing their daily reports and task assignments
  • Provided feedback to the Development Team for roadmap planning and risk analysis.
  • Managed test build schedules for DLCs for upcoming expansion packs.
  • Led multiple shipped packs as Release Lead.
  • Solely managed monthly engagement patches from the Quality Assurance perspective.

Senior Quality Analyst

Electronic Arts (Maxis)
08.2018 - 03.2020
  • Led coordination of bi-weekly patch updates consisting of new, limited timed events, new in-game content, bug fixes and QoL updates.
  • Acted as liaison with offshore teams for Engagement/DLC releases.
  • Assisted Embedded QV Analysts in generating and managing daily reports and task allocation.
  • Delegated high-priority tasks to both internal and external teams through daily syncs and stand-ups.
  • Provided support for the Development Team in roadmap planning and risk analysis for multiple projects.
  • I oversaw test build schedules and conducted live patch deployments for The Sims Mobile app.

Quality Analyst II

Electronic Arts (Maxis)
07.2016 - 08.2018
  • As the primary Embedded QA Lead for The Sims Mobile Art Team, I supported the Development Team and worked closely with Technical Artists to ensure comprehensive test coverage using content pipeline tools.
  • I coordinated with stakeholders for Client Releases and managed Certification Submissions to internal test partners, as well as submissions to both App Store and Google Play.
  • Prioritized high priority tasks for team members.
  • Created and executed test plans, managing multiple project release schedules.
  • Aided in debugging and replicating high-priority issues.
  • Authorized test cases/suites across multiple phases of development.
  • Maintained consistent alignment with remote teams regarding project priorities.

Quality Analyst (Contract)

Electronic Arts (Maxis)
04.2014 - 10.2015
  • Supported digital distribution for Sims titles during the development/publishing cycles at Maxis.
  • Assigned tasks to team members to ensure tasks were prioritized and fulfilled accordingly.
  • Developed and implemented tests for completion test suites for local and offshore teams.
  • Debugged issues and verified requirements from client and server interfaces, implemented QA automation unit level tests and tools when cost effective opportunities existed.

Production Artist

Toolwire
09.2013 - 04.2014
  • Developed and managed digital assets for online training courses.
  • Designed and maintained visual content to meet project specifications.
  • Coordinated with the design team to ensure timely completion of projects.
  • I generated multiple layout versions tailored to meet client requirements.
  • Maintained asset databases, adhering to naming conventions for easy retrieval and management.

QA Analyst

Toolwire
05.2013 - 09.2013
  • Conducted and executed automation test cases for Educational Flash applications.
  • Demonstrated proficiency in utilizing the company-wide Mantis Bugtracker database.
  • Collaborated closely with the team on daily creative and detailed tasks.
  • Executed comprehensive test suites and compiled team results for analysis.
  • Conducted blackbox and graybox testing of Flash, Java, and Web applications.
  • Ensured consistent performance and content delivery through effective bandwidth throttling techniques.

3D Maps Touch Up Artist (Contract)

Apple
10.2012 - 04.2013
  • Contributed as a 3D Touch Up artist for Apple's engineering teams.
  • Applied expertise in using proprietary 3D tools within 3D editor and Photoshop.
  • Specialized in refining and optimizing 3D meshes within Apple's proprietary editor for the flyover program.
  • Collaborated with internal teams to ensure the quality and accuracy of 3D maps and flyover scans.
  • Conducted rigorous quality assurance checks to maintain high standards of 3D assets.
  • Implemented adjustments and enhancements to improve the visual fidelity of flyover scans.
  • Worked closely with engineers to troubleshoot and resolve technical issues related to 3D assets.
  • Ensured consistency and coherence in 3D representations across various mapping applications.

Education

BFA Animation and Visual Effects -

Academy of Art University
05.2010

Liberal Arts/Graphic Design -

Las Positas College
12.2006

Skills

  • Proficient in coordinating release cycles and managing schedules for game development projects
  • Skilled in developing comprehensive test plans and executing test cases across various stages of development
  • Experienced in providing valuable feedback for roadmap planning and risk analysis
  • Strong communication skills to align testing objectives with overarching project goals
  • Expertise in quality assurance methodologies for consistent performance and content delivery
  • Demonstrated leadership as Release Lead for multiple DLC releases, ensuring high-quality deliverables
  • Familiarity with industry-standard software and tools for asset creation and optimization
  • Committed to promoting growth and excellence across all aspects of game development

Timeline

Quality Designer

Electronic Arts (Maxis)
11.2023 - Current

Associate Quality Designer

Electronic Arts (Maxis)
03.2020 - 11.2023

Senior Quality Analyst

Electronic Arts (Maxis)
08.2018 - 03.2020

Quality Analyst II

Electronic Arts (Maxis)
07.2016 - 08.2018

Quality Analyst (Contract)

Electronic Arts (Maxis)
04.2014 - 10.2015

Production Artist

Toolwire
09.2013 - 04.2014

QA Analyst

Toolwire
05.2013 - 09.2013

3D Maps Touch Up Artist (Contract)

Apple
10.2012 - 04.2013

BFA Animation and Visual Effects -

Academy of Art University

Liberal Arts/Graphic Design -

Las Positas College
Michael Miccio