Michael Middleton
Everett,WA
Summary
Experienced professional with a strong background in military, retail, and customer service. Demonstrated expertise in natural and holistic foods and medicines. Proven ability to provide exceptional customer service while promoting health and wellness. Seeking opportunities to leverage skills and knowledge in a dynamic, customer-focused environment.
Multilingual professional with exceptional communication skills and a deep understanding of diverse cultures. Highly relatable and easygoing, committed to fostering community engagement.
Passionate advocate for natural and holistic lifestyles, medicines, and spirituality. Experienced in promoting wellness through alternative approaches. Proficient in integrating traditional and complementary therapies to support overall well-being.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Uber Eats
Bellevue, WA
04.2024 - Current
- Ensured that the correct order was delivered to the customer.
- Provided excellent customer service throughout the delivery process.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Identified potential problems or complaints from customers and took appropriate action as necessary..
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
RADAR OPERATOR
US Army
Fort Bliss, TX
11.2020 - 05.2024
- Safely operating $20 Million RADAR systems
- Quick, clearly and accurately communicate vital information
- Emplace and install all RADAR and ancillary equipment while wearing 35+ lbs of equipment
- Work well in a team, but also on shifts alone
- Ability to think on my feet and make important decisions in stressful situations
- Ability to troubleshoot all equipment and solve problems on my own
- Ability to conduct operations at all hours of the day
- Strong customer service skills
- Attention to detail
- Enforcing all safety and security procedures
- Working outside, standing for hours at a time
- Coordinating and working with multiple federal law enforcement agencies
- Ability to emplace and utilize safety equipment and traffic control devices
- Documenting activity and writing legal statements
- Working both early morning and late evening shifts multiple days in a row
- Customer service
- Ability to ensure all daily scans get completed
ACCESS CONTROL POINT GUARD
US Army - Department of Emergency Services
Fort Bliss, TX
03.2022 - 03.2024
- Enforcing all safety and security procedures
- Coordinating and working with multiple federal law enforcement agencies
- Documenting activity and writing legal statements
OVERNIGHT MANAGER
QFC
Seattle, WA
08.2020 - 10.2020
- Managing the grocery freight team, as well as any other departments with overnight/very early morning employees
- Help manage department in the middle of a remodel
- Help order and put together products for monthly special delivery request
- Assisting customers navigating the store during the remodel
- Performing all daily scans on time
- Responsible for multiple parts of the department, including ordering and handling bulk foods
NATURAL FOODS DEPARTMENT ASSISTANT MANAGER
Fred Meyer
Snohomish, WA
03.2019 - 03.2020
- Making sure all bulk food containers as cleaned as needed
- Rotating all products
- Facing all products across the different parts of the department
- Making price adjustments for short list date items and damaged products
- Conducting price changes
- Making tags and signs
- Building endcaps, displays and shippers
- Integrating new items during remodel
- Working with different vendors
- Space management in stockroom
- Receiving freight loads
- Utilizing pallet jacks, electric jacks and gondola carts/u boats to move freight
- Being familiar with ordering vendor and UNFI products
- Familiar with sales of products and adjusting mins and maxes to ensure products are always on hand
- Waste prevention
- Familiar with workplace safety standards
- Able to handle multiple tasks and delegate as needed
- Familiarity with products sold in department
Education
HIGH SCHOOL DIPLOMA OR EQUIVALENT -
Skills
- Customer Service
- Ability to work in a team
- Accurate communication
- Product Familiarity
- Practicing Preventative Maintenance
- Utilizing PPE
- Organization
- Attention to detail
- Working well in stressful situations
- Multitasking
- Safely operating $20 Million RADAR systems
- Quick, clearly and accurately communicate vital information
- Emplace and install all RADAR and ancillary equipment while wearing 35 lbs of equipment
- Ability to think on my feet and make important decisions in stressful situations
- Ability to troubleshoot all equipment and solve problems on my own
- Ability to conduct operations at all hours of the day
- Strong customer service skills
- Enforcing all safety and security procedures
- Working outside, standing for hours at a time
- Coordinating and working with multiple federal law enforcement agencies
- Ability to emplace and utilize safety equipment and traffic control devices
- Documenting activity and writing legal statements
- Ability to ensure all daily scans get completed
- Keeping receiving bay and stockroom clean and organized
- Rotating products to ensure freshness, familiar with inventory lifecycle
- Cashier training
- Instructing and teaching new employees
- Making sure all freight is on the shelves and store cleaned before opening
- Managing the grocery freight team
- Help manage department in the middle of a remodel
- Help order and put together products for monthly special delivery request
- Assisting customers navigating the store during the remodel
- Performing all daily scans on time
- Responsible for multiple parts of the department, including ordering and handling bulk foods
- Making sure all bulk food containers are cleaned as needed
- Rotating all products
- Facing all products across the different parts of the department
- Making price adjustments for short list date items and damaged products
- Conducting price changes
- Making tags and signs
- Building endcaps, displays and shippers
- Integrating new items during remodel
- Working with different vendors
- Space management in stockroom
- Receiving freight loads
- Utilizing pallet jacks, electric jacks and gondola carts/u boats to move freight
- Being familiar with ordering vendor and UNFI products
- Familiar with sales of products and adjusting mins and maxes to ensure products are always on hand
- Waste prevention
- Familiar with workplace safety standards
- Able to handle multiple tasks and delegate as needed
- Familiarity with products sold in department
Affiliations
- Traveling
- Spiritualism
- Social Advocacy
- Cultural studies
- Exploration of natural based and holisitc approaches
Languages
English
Native/ Bilingual
Hebrew
Native/ Bilingual
Persian
Professional
Arabic
Limited
Accomplishments
- Army Commendation Medal for helping fix a nationwide technological issue on my assigned RADAR system
References
References available upon request.
Timeline
Delivery Driver
Uber Eats
04.2024 - Current
ACCESS CONTROL POINT GUARD
US Army - Department of Emergency Services
03.2022 - 03.2024
RADAR OPERATOR
US Army
11.2020 - 05.2024
OVERNIGHT MANAGER
QFC
08.2020 - 10.2020
NATURAL FOODS DEPARTMENT ASSISTANT MANAGER
Fred Meyer
03.2019 - 03.2020
HIGH SCHOOL DIPLOMA OR EQUIVALENT -
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