Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Michael Miller

Fort Worth,TX

Summary

My background includes diverse leadership training that has helped me build cohesive and effective teams during my career. I'm an analytical problem solver that led the way in generating $1.4 million in revenue increases across the operation over a 3 year period. I believe strongly in integrity and the quality of my efforts both personally and professionally. My awareness of details, and willingness to continue learning are assets in a competitive golf market.

Overview

19
19
years of professional experience

Work History

Director of Golf Operations

Marriott Hotel and Golf Club at Champions Circle
Fort Worth, TX
12.2020 - Current
  • Organized and managed team members to ensure efficient operation of golf course facilities.
  • Monitored budgets, revenue projections and expenses for golf operations.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Implemented successful business strategies that targeted a broader audience to increase revenue.
  • Formed and sustained strategic relationships with clients and local businesses.
  • Collaborated with other departments within the organization to ensure effective communication between teams.
  • Planned and executed the design and organization of new golf shop that generated over $300,000 of sales in 2023.
  • Worked closely with ownership and contractors on full clubhouse remodel to ensure everything from the floorplan to equipment was proper for maximum efficiency.
  • Managed inventory control systems for merchandise purchases.
  • Scheduled team training sessions to enhance employee performance and collaborate on improvements.
  • Created policies and procedures for the maintenance of golf courses, equipment, and supplies.

Assistant Golf Professional

Willow Springs Golf Course
Haslet, TX
07.2015 - 10.2018
  • Provided golf instruction to players of all skill levels.
  • Assisted with the organization and execution of golf tournaments and events.
  • Managed tee time reservations and handled customer inquiries.
  • Created lesson plans for individual and group lessons.
  • Organized and facilitated junior golf clinics and camps.
  • Enforced rules of play while providing guidance to players regarding etiquette.
  • Assisted with ordering items, apparel and clubs for pro shop from various vendors.
  • Prepared reports detailing revenue generated from activities at the facility.

Infantry Squad Leader

US Army
Colorado Springs, CO
10.2005 - 10.2012
  • Lead and supervised team of infantry soldiers in training exercises.
  • Provided guidance to squad members on tactical operations, battle drills, and mission objectives.
  • Conducted daily maintenance checks on weapons and equipment.
  • Coordinated with higher command to ensure successful completion of missions.
  • Ensured compliance with Army regulations and standards while leading a squad in combat operations.
  • Developed individual soldier skills through instruction and mentorship.
  • Managed casualty evacuation plans for wounded personnel during combat operations.
  • Identified potential threats from enemy forces and communicated them to higher headquarters.
  • Performed first-line medical aid when needed for injured personnel.
  • Prepared detailed reports on mission results and after action reviews after each deployment.

Education

Some College (No Degree) - Business Management

New England College of Business
Boston, MA
05-2025

AOS in Golf Complex Operations & Management - Professional Golf Management

Golf Academy of America
Dallas, TX
12-2014

Military Training: U.S. Army

Skills

  • Revenue Generation
  • Sales Development
  • Team Leadership
  • Facility Management
  • Food and Beverage Management
  • Human Resources
  • Effective Communication
  • Active Listening
  • Problem-solving aptitude
  • Analytical Thinking
  • Recruiting staff
  • Managing projects
  • Conflict resolution techniques
  • Networking and relationship building
  • Budget Management

Affiliations

  • O'Reach program supporting local outreach initiatives.
  • Youth baseball coach

Accomplishments

  • Bronze Star Medal
  • Army Commendation Medal
  • Marriott Champions Circle Team Member of the Quarter
  • Designed and led successful rebranding project of The Golf Club at Champions Circle

References

References available upon request.

Timeline

Director of Golf Operations

Marriott Hotel and Golf Club at Champions Circle
12.2020 - Current

Assistant Golf Professional

Willow Springs Golf Course
07.2015 - 10.2018

Infantry Squad Leader

US Army
10.2005 - 10.2012

Some College (No Degree) - Business Management

New England College of Business

AOS in Golf Complex Operations & Management - Professional Golf Management

Golf Academy of America

Military Training: U.S. Army

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Michael Miller