MICHAEL MILLER
Boise,ID
Summary
Driven by a passion for excellence, I honed my expertise in quality control and staff development at St. Luke's Regional Medical Center. Specializing in production management and health safety compliance, I led teams to exceed productivity goals, mastering cost control and menu innovation, achieving significant waste reduction and fostering a culture of continuous improvement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Production Supervisor
St. Luke's Regional Medical Center
10.2017 - Current
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Managed team of 45 production associates, overseeing production processes and meeting all deadlines.
- Resolved issues quickly to maintain productivity goals.
- Directed food preparation and cooking activities to meet health and safety standards.
- Manage current HACCP program.
- Planned and executed promotions and special events.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Developed a highly motivated team through effective communication, performance evaluations, and recognition programs.
- Reduced food waste by monitoring inventory levels and adjusting production plans accordingly.
- Ensured safety compliance by regularly reviewing procedures, conducting audits, and addressing potential hazards promptly.
- Maintained high product quality standards through regular inspections, staff training, and adherence to sanitation guidelines.
Sous Chef
St. Lawrence Gridiron
05.2017 - 10.2017
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
Executive Chef
Twin Falls Sandwich Company
07.2012 - 05.2017
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
Restaurant General Manager
Java Wake Up And Live
07.2003 - 07.2012
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Education
Associate of Arts - Art
College of Southern Idaho
Twin Falls, ID05.2006
Skills
- Quality Control
- Continuous Improvement
- Production Management
- Training and mentoring, Staff Development
- Health and safety compliance
- Schedule Management
- Menu and recipe development
- Production Planning, Waste Reduction, Cost Control
- Multidisciplinary Collaboration
- Microsoft Office
Certification
Serve Safe Manager certification #2356655 - 03/20/2023-03/20/2028
Accomplishments
Received multidisciplinary nursing award for close collaboration with the Labor and Delivery and Mother Baby, developing a specific menu for mothers who are in labor, or have given birth. This menu as now gone system wide.
Timeline
Production Supervisor
St. Luke's Regional Medical Center
10.2017 - Current
Sous Chef
St. Lawrence Gridiron
05.2017 - 10.2017
Executive Chef
Twin Falls Sandwich Company
07.2012 - 05.2017
Restaurant General Manager
Java Wake Up And Live
07.2003 - 07.2012
Associate of Arts - Art
College of Southern Idaho
Serve Safe Manager certification #2356655 - 03/20/2023-03/20/2028
Similar Profiles
ELISE RYSERELISE RYSER
Student Radiologic Technologist at St. Luke's Regional Medical CenterStudent Radiologic Technologist at St. Luke's Regional Medical Center
Eduardo AvilaEduardo Avila
Surgical Technologist at St. Luke's Regional Medical CenterSurgical Technologist at St. Luke's Regional Medical Center
Tina GaleTina Gale
Patient Access Specialist at St. Luke's Regional Medical CenterPatient Access Specialist at St. Luke's Regional Medical Center