Michael Miller
St. Louis,MO
Summary
Adept at enhancing operational efficiency, I leveraged my forklift and clamp truck expertise at Universal Chain, Inc. to streamline freight handling. As a Service Manager at Chipotle, I honed my kitchen management and customer service skills, significantly improving team performance and customer satisfaction. My approach consistently ensures high-quality results and workplace safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Forklift Operator/Freight Handler
Universal Chain, Inc.
St. Louis, MO
03.2019 - Current
- Forklift driver Stand-up,
- Electric pallet jack,
- Clamp Machine Stand-up
- Trailer Clean Out
- Fresh Facility
Service Manager
Chipotle Mexican Grill
St. Louis, MO
10.2022 - 05.2023
- Shift Leader, Knife Skills, Kitchen Prep, SafeServ Certification, Management Skills
- Prepares food by hand works at any station, and creates a friendly atmosphere for customers. Help provide any quality issues.
- Covering breaks and shifts
- Providing good customer service
Crew Leader
McDonald's
St. Louis, MO
01.2017 - 04.2019
- Shift Leader, Cashier, Line Cook, Per
- Resolved customer concerns and relayed relevant information to supervisor.
- Organized food items on serving trays and in carry-out packages.
- Accepted transaction payments, making change for cash payments processing credit cards, debit cards and gift cards
- Taking orders prepared foods.
- Served drinks and prepared specialty beverages.
- Completed opening, closing and shift change tasks to promote store
- efficiency.
- Maximized customer satisfaction by quickly addressing and resolving
- complaints with food or service.
- Kept customer and food preparation areas clean and well-organized for
- maximum efficiency
Education
High school diploma -
Parkway north highschool
05.2013
Skills
- Food Production
- Cleaning Experience
- Cooking
- Pallet Jack
- Heavy Lifting
- Kitchen Management Experience
- Computer skills
- Load & unloading
- Forklift
- Cash register
- Warehouse
- Customer service
- Communication skills
- Custodial
- Clamp truck
Certification
- Food Handler Certification, 02/01/22, Present
- Driver's License, 01/01/22, 10/31/28
Timeline
Service Manager
Chipotle Mexican Grill
10.2022 - 05.2023
Forklift Operator/Freight Handler
Universal Chain, Inc.
03.2019 - Current
Crew Leader
McDonald's
01.2017 - 04.2019
High school diploma -
Parkway north highschool