Michael Miller

• Trained employees on all procedures
• Completed Daily Books when bookkeeper was absent
• Processed Payroll checks and signed them when bookkeeper was absent
• Completed weekly inventory to process weekly liquor and beer orders
• Completed weekly employee schedules
• Able to perform all open and Closing procedures
• Trusted with all access to safes, cash, checks and bank accounts
• Performed all bartender duties assisting customers to meet all order needs as requested
• Hired employees as needed

Managed staff of 40 part-time and Temp agency employees to ensure weekly productivity was completed

• Hired and cross-trained staff members for various event-specific functions and ensured employees' understanding of associated processes and procedures
• Ensured employees passed company and state certifications
• Create and complete work schedule to meet demands of 60 to 80 Product Event Demonstrations weekly
• Verify number of items on hand to ensure enough product is available to complete daily scheduled events
• Assign daily scheduled Events to Sales Advisors
• Establish and post goals for daily events for Sales Advisors to achieve
• Post Daily Sales Results Highlighting top Sales
• Created Bonus Rewards Program for Sales Advisors to achieve both Sales goals and 100% Secret Shops
• Given perfect 10 out 10 Survey on job performance by Costco's General Manager.
• Asked by District Manager to train new Event Managers for store locations,
• Food Safety Manager Certified expires November 2027
• Completed Daily work on computer using multiple software apps and screens.
• Managed and completed weekly work schedules.

• Welcome new Health Care Professionals to GrapeTree by calling them once they successfully completed the onboarding process.
• Provide the new Health Care Professionals with all necessary information to help them be successful and knowledgeable about the companies attendance requirements, Cell phone policy, Shift cancelling guidelines and explain the Booking fee policy and different amounts of booking fees should they miss working at one of their booked shifts.
• Assist the Health Care Professionals find and book work shifts in their Work Force Portal that best fit their individual needs.
• Explain to the Health Care Professional where they can find the requirements of a facilities expectations. Such as Covid 19 testing requirements, where they can locate PPE, where to take their breaks and other important information.
• Send out Text messages informing Health Care Professionals of available shifts that are needing filled immediately.
• Assist Health Care Facilities with their shift needs while helping maintain their calendar updates.
• Train and assist Health Care Clients with how to post and maintain their Health Care Professional various rates of pay grades for shifts.
• Assist Clients with creating Long Term Assignment Contract needs and filling them with Health Care Professionals whether they be Local, or Traveling CNA, Med Aides and Nurses.
• Maintain great and high levels of professionalism between Clients and Health Care Professionals while still striving for a fun environment. that focuses on the residences getting their needs meet.

• Maintained and managed staff of 40 part-time employees to ensure weekly productivity was completed
• Hired and cross-trained staff members for various event-specific functions and ensured employees' understanding of associated processes and procedures
• Ensured employees passed company and state certifications
• Create and complete work schedule to meet the demands of 60 to 80 Product Event Demonstrations weekly
• Verify number of items on hand to ensure enough product is available to complete daily scheduled events
• Assign daily scheduled Events to Sales Advisors
• Establish and post goals for daily events for Sales Advisors to achieve
• Post Daily Sales Results Highlighting top Sales
• Created Bonus Rewards Program for Sales Advisors to achieve both Sales goals and 100% Secret Shops
• Increased warehouse sales yearly to over 1.8 Million Dollars
• Surpassed Company's 80% goal yearly for Secret Shop Scores to over 90% Scores 2 years in a row
• Received Company Safety award 2 years in a row
• Requested to participate and help set up 5 Grand Openings for New Warehouses while maintaining own stores daily functions
• Over seen the Operations of two locations until a manager was hired for a month and half period
• Asked by District Manager to train new Event Managers for store locations

• Completed all aspects of operations for the business from open to close
• Assign all employees their task for the work Day
• Facilitate work shift meetings to inform employees of daily goals, company changes, and give motivation speeches to have a fun and successful day
• Help with hiring, orientation and training of new employees
• Complete weekly schedule for employees
• Successfully run and complete operations of business while Event Manager was away from the company.
• Managing anywhere from 8 to 20 Demos on any given day
• Recapped previous days work and Bulk Approved it.
• Complete and print Daily Sales Goals, Store Schedules and Division Schedules that pertained to Company computer programs
• Complete Breaker Sheets for Breakers and file them
• Successfully passed the Food Safety Certification on the first exam
• Responded to and resolved customer questions and concerns

• Demonstrator of products for vendors to promote sales
• Setup work station for daily demonstration
• Inform Costco members about benefits of products as to why it would be a great purchase
• Give examples of how members could prepare and provide different ways members could use products
• At end of shift help all co works clean up work areas and equipment as needed
• Perform task as Breaker by giving other co-workers lunch and breaks
• Assist Event Manager with other special projects when asked
• Always got 100% quality shops when evaluated