Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.
Mentored junior employees to improve performance, food safety, and customer service.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Maintained current knowledge of all team position requirements.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Enhanced crew performance by implementing effective training strategies and customized lesson plans.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
Facilitated open communication between crew members, promoting teamwork and collaboration.
Delivered refresher courses as needed to maintain up-to-date knowledge on industry standards, safety regulations, and operational procedures within the crew team.
Promoted a culture of continuous improvement by encouraging feedback from both trainees and experienced staff members alike on ways to enhance job-related skills further.
Trained and mentored Number new personnel hired to fulfill various roles.