Overview
Work History
Skills
Timeline
AdministrativeAssistant
Michael Miller

Michael Miller

Troy,OH

Overview

8
8
years of professional experience

Work History

Infantry

United States Army National Guard
08.2019 - 09.2024

Appreciate

Riek
04.2018 - 02.2019

Crew Trainer

McDonald’s
04.2016 - 02.2018
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Maintained current knowledge of all team position requirements.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
  • Enhanced crew performance by implementing effective training strategies and customized lesson plans.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
  • Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
  • Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Facilitated open communication between crew members, promoting teamwork and collaboration.
  • Delivered refresher courses as needed to maintain up-to-date knowledge on industry standards, safety regulations, and operational procedures within the crew team.
  • Promoted a culture of continuous improvement by encouraging feedback from both trainees and experienced staff members alike on ways to enhance job-related skills further.
  • Trained and mentored Number new personnel hired to fulfill various roles.

Skills

  • Combat training
  • Infantry leadership
  • Tactical Leadership
  • Weapons expertise
  • Team Management
  • Physical Fitness

Timeline

Infantry

United States Army National Guard
08.2019 - 09.2024

Appreciate

Riek
04.2018 - 02.2019

Crew Trainer

McDonald’s
04.2016 - 02.2018
Michael Miller