Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Miller

Bountiful

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Supervisor

Riverstone Logistics
12.2023 - 03.2025


  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Oversaw daily operations and shipping and handling processes.
  • Supervised shipping and handling operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Maintained high levels of accuracy in daily operations.

Warehouse lead

INFINITE ELECTRONICS
11.2022 - 12.2023
  • Ensuring customers received their order in a timely manner, and ensuring productivity
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.

Customer Service Representative

Andretti
11.2022 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Part time Customer service

Learning Ambassador

Amazon.com
11.2021 - 11.2022
  • Learning ambassador
  • H/R work
  • Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.

Server

BJ'S Restaurant & Brewhouse
11.2021 - 10.2022
  • Host/ server part time
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Some college - Business

Dallas Community college
Dallas, TX

High school diploma -

Lewisville High School
Lewisville, TX
05.2021

Skills

  • Forklift
  • Guest services
  • Restaurant experience
  • Customer service
  • Time management
  • Warehouse Experience
  • Communication skills
  • Order Picker
  • Sales
  • Packaging
  • Warehouse Supervisor Experience
  • Retail sales
  • Shipping & Receiving
  • Leadership
  • Order Picking
  • Computer skills
  • Warehouse operations
  • Inventory management
  • Problem-solving
  • Warehouse organization
  • Loading and unloading
  • Shipping and receiving
  • Attention to detail
  • Staff training

Certification

Driver's License

Timeline

Warehouse Supervisor

Riverstone Logistics
12.2023 - 03.2025

Customer Service Representative

Andretti
11.2022 - 11.2023

Warehouse lead

INFINITE ELECTRONICS
11.2022 - 12.2023

Learning Ambassador

Amazon.com
11.2021 - 11.2022

Server

BJ'S Restaurant & Brewhouse
11.2021 - 10.2022

High school diploma -

Lewisville High School

Some college - Business

Dallas Community college
Michael Miller