Michael Miller

• Enhanced customer satisfaction by cultivating relationships with key district accounts.
• Achieved 106.8% of budget target in first year through strategic initiatives.
• Consistently exceeded budget goals, reaching 109.3% in 2022 and 108.7% in 2025.
• Strengthened district retainment by addressing areas of deficit proactively.
• Serviced Ecolab partner equipment, ensuring operational efficiency for team and distributors.
• Conducted training seminars for decision-makers on product and equipment procedures.

• Ensured effective procurement processes for unit supplies, enhancing operational readiness.
• Managed section budget for anesthesia care, optimizing resource allocation and service delivery.
• Oversaw daily operations and personnel certifications, maintaining high staff performance standards.
• Supervised over 40 medical personnel across military and civilian sectors, enhancing team cohesion.
• Facilitated cross-training initiatives, improving interdepartmental collaboration and skill enhancement.

• Achieved 101.3% of budget target in first year as Territory Manager.
• Secured over $100k in new customer solutions to mitigate state shutdown losses.
• Established a disinfection program for government buildings during Covid-19 pandemic.
• Recognized as 2019 Territory Manager of the Year in Southeastern region.
• Maintained safety standards as 2019-21 Safety Champion, supporting Goal Zero initiatives.

Installation, equipment testing, diagnostics, repair, and product sale. Provided satellite video and internet solutions for customers. In-depth customer education on products and services. Inventory management.