Michael Miller Jr
Cockeysville,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adept in performing and reviewing mathematical analysis and testing of high-complexity products. Skilled at maintaining data files while updating and organizing math models.
Overview
9
9
years of professional experience
Work History
Dairy Customer Service
Wegmans Supermarket
122 Shawan Road, Hunt Valley, Maryland 21030
08.2020 - Current
- Enhanced customer satisfaction by providing knowledgeable and efficient service in the dairy department.
- Assisted customers with product selection, offering expert advice on dairy products and their uses.
- Documented new orders and coordinated deliveries.
- Trained new employees on store policies, procedures, and best practices in dairy customer service.
- Tracked stock levels and informed manager of low supplies.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Stocked designated items on shelves, end caps and displays.
Movie Theater Employee
Regal Cinemas
5243 Buckeystown Pike, Frederick, MD 21704
11.2015 - 05.2018
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Worked with other staff members for smooth theater operations.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
Education
Bachelor of Science - Applied Mathematics
Towson University
Towson, Maryland05.2024
Skills
- Complaint Handling
- Data entry proficiency
- Up-selling strategies
- Cross-selling techniques
- Complex Problem-Solving
- Quantitative Research
- Data Modeling
- Graph Theory
- Statistical Analysis
- Attention to Detail
Timeline
Dairy Customer Service
Wegmans Supermarket
08.2020 - Current
Movie Theater Employee
Regal Cinemas
11.2015 - 05.2018
Bachelor of Science - Applied Mathematics
Towson University