Michael Mills
Hemet,CA
Summary
Proven Asset Protection Associate at Walmart Store #5008, adept in surveillance techniques and inventory management, significantly reduced loss inventory through strategic loss prevention measures. Skilled in fostering a culture of vigilance and integrity among team members, enhancing store safety and customer trust. Demonstrates critical thinking and conflict resolution, ensuring a secure shopping environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Asset Protection Associate
Walmart Store #5008
839 Westbflorida Ave, Hemet, Ca, 92544
10.2022 - 06.2024
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Wrote reports for internal and external crime, burglary, or theft.
Unloader/Stocker
Walmart Store #1853
1231 South Sanderson Ave, Hemet, Ca, 92545
12.2018 - 09.2022
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
- Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.
- Enhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
Merchandiser
Premier Workforce
Athens, GA
08.2010 - 08.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Set up inventory for displays following plan o grams and modular sheets to professional standards
Education
Diploma - Standard
West Torrance High
Torrance06.2000
Skills
- Detail Oriented
- Team Training
- Inventory Control
- Integrity and Trustworthiness
- Loss Prevention
- Customer Support
- Emergency Response Planning
- Process Implementation
- Policy Enforcement
- Report writing abilities
- Incident Reporting
- Surveillance techniques
- Compliance Monitoring
- Inventory Management
- Trend Analysis
- CCTV Monitoring
- Critical Thinking
- Conflict Resolution
Certification
Wicklander-Zulawski
Timeline
Asset Protection Associate
Walmart Store #5008
10.2022 - 06.2024
Unloader/Stocker
Walmart Store #1853
12.2018 - 09.2022
Merchandiser
Premier Workforce
08.2010 - 08.2018
Diploma - Standard
West Torrance High