Michael Minard
Peoria,AZ
Summary
Results-oriented professional with a proven track record in driving company growth and profitability through strategic partnerships and effective financial administration at IDOWINDOWS LLC. Demonstrated leadership skills led to improved organizational efficiency and heightened customer satisfaction, emphasizing reliability and attention to detail.
Overview
14
14
years of professional experience
Work History
CEO
IDOWINDOWS LLC
Phoenix, AZ
06.2010 - 12.2023
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Developed strategies for improving customer service standards throughout the company.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Represented the organization at conferences, events, and networking activities as needed.
- Led strategic planning and execution to enhance profitability and company growth.
- Developed and implemented strategic business plans to increase company profitability.
- Implemented strategic offerings to enhance company's suite of products and services.
- Analyzed market trends and customer data to inform decision-making processes.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Drove revenue by cultivating successful client relations.
- Established policies and procedures that promoted an ethical work environment.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Implemented technological solutions designed to improve operational effectiveness.
- Managed household errands and other essential duties.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Commercial Cleaner
Trinity Homes of Scottsdale
Scottsdale, AZ
07.2014 - 12.2018
- Followed safety processes for all manual and electric cleaning equipment.
- Cleaned and maintained the outdoor spaces such as sidewalks and parking lots.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Checked inventory for required supplies and made lists for needed cleaning products.
Education
Some College (No Degree) - Business
Maricopa Community Colleges, Glendale Community College
Glendale, AZSome College (No Degree) - Health and Fitness
Paradise Community College
PhoenixSkills
- Customer focus
- Financial administration
- Account management
- Articulate communication
- Strategic partnerships
- Reliability
- Multitasking Abilities
- Attention to detail
References
References available upon request.
Work History
Proof Encoder
Bank of America
Tempe, AZ
12.1991 - 04.2005
- Efficient and detail-oriented Encoder with 14 years of experience in assessing and inputting data. Accuracy driven when reviewing information before entering to identify errors or issues. Independent and organized in managing workload effectively to complete projects on time.
Timeline
Commercial Cleaner
Trinity Homes of Scottsdale
07.2014 - 12.2018
CEO
IDOWINDOWS LLC
06.2010 - 12.2023
Some College (No Degree) - Business
Maricopa Community Colleges, Glendale Community College
Some College (No Degree) - Health and Fitness
Paradise Community College
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