Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Mireles

Tomball,TX

Summary

I am a dynamic and ambitious individual with a mature and responsible approach to every task or situation I encounter. As an experienced customer service professional, I excel in coordinating and managing customer needs. I am meticulous, resilient, and adaptable when addressing diverse issues. Possessing strong leadership skills, I am adept at delivering exceptional service and enhancing customer satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Branch Manager

Veteran Fire Protection
11.2023 - Current
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Owner/Operator

Mireles & Sons Llc
09.2012 - 10.2023
  • Hauling OTR and Regional products (produce, frozen food & agriculture)
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Monitored and managed fuel consumption and expenses for management reporting.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

Truck Driver

Betty Jean Trucking
01.2023 - 05.2023
  • Haul liquid fertilizer with a tanker.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.

Pipefitter / Supervisor

Dynamic Industries
10.2004 - 08.2011
  • Fabrication of piping and structural components for offshore platforms
  • Also supervised fabrication of piping & structure on land shop and job locations offshore.
  • Increased efficiency by collaborating with team members to install, assemble and repair piping systems in various construction projects.
  • Enhanced safety by conducting regular inspections of tools and equipment, ensuring proper maintenance and functionality.
  • Improved workflow with efficient pipe system modifications, including cutting, threading, welding, and soldering components as needed.
  • Contributed to successful project outcomes by working closely with plumbers, steamfitters, and welders on diverse job sites.
  • Optimized material usage by accurately measuring and calculating required materials for each project, minimizing waste.
  • Assisted in achieving project deadlines through effective organization of work assignments and prioritization of tasks based on urgency.
  • Demonstrated versatility in skillset by working with various types of pipes such as PVC, copper, steel, cast iron among others.
  • Supported team efficiency through clear communication regarding progress updates and potential issues during the course of projects.
  • Collaborated effectively with supervisors to ensure that all necessary permits were obtained before commencing work on new projects.
  • Continuously expanded knowledge of industry best practices through participation in professional development courses and workshops.
  • Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
  • Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
  • Installed new systems and connected piping to existing components by welding, bolting and threading.
  • Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.

Education

High school diploma -

San Benito High School
San Benito, TX

Skills

  • Team motivator
  • Fabrication
  • Customer Service
  • Driving
  • Tractor-Trailer
  • Decision-Making
  • Team Player
  • Approachable
  • Problem Solving
  • Decision Making
  • Time Management
  • Team Leadership
  • Adaptability and Flexibility
  • Welding
  • Freight Experience
  • Commercial Driving
  • Mechanical Knowledge
  • Vehicle Maintenance
  • Tanker
  • Work Prioritization
  • Relationship Building
  • Strong Team-Builder
  • Risk Mitigation

Certification

  • CDL, 08/01/28
  • CDL A, 08/01/28
  • Air Brake Endorsement, 08/01/28
  • Hazmat Endorsement, 08/01/28, Recently acquired Hazmat endorsement
  • Tanker, 08/01/28, Recently Acquired Tanker Endorsement
  • X Endorsement

Timeline

Branch Manager

Veteran Fire Protection
11.2023 - Current

Truck Driver

Betty Jean Trucking
01.2023 - 05.2023

Owner/Operator

Mireles & Sons Llc
09.2012 - 10.2023

Pipefitter / Supervisor

Dynamic Industries
10.2004 - 08.2011

High school diploma -

San Benito High School

Similar Profiles

  • Thomas E. O'Connell

    Thomas E. O'ConnellThomas E. O'Connell

    Florida Regional Manager at Grunau Fire ProtectionFlorida Regional Manager at Grunau Fire Protection

  • Dakota Merrill

    Dakota MerrillDakota Merrill

    Registered Fire Protection Technician at Fire Pro Fire ProtectionRegistered Fire Protection Technician at Fire Pro Fire Protection

  • Jesus Barron

    Jesus BarronJesus Barron

    Type 1 Wildland Firefighter Handcrew / 1st Saw / Swamper at California Department of Forestry and Fire Protection (CAL-FIRE)Type 1 Wildland Firefighter Handcrew / 1st Saw / Swamper at California Department of Forestry and Fire Protection (CAL-FIRE)

  • Tiffani Bishop

    Tiffani BishopTiffani Bishop

    Director, Vice President at Harris County M.U.D. #368Director, Vice President at Harris County M.U.D. #368

  • Julie Wendt

    Julie WendtJulie Wendt

    Corporate Trainer at CedarGate TecnologiesCorporate Trainer at CedarGate Tecnologies

CREATE PROFILE
Michael Mireles