Michael Misiano
Hudson
Summary
Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.
Overview
10
10
years of professional experience
Work History
Assistant Property Manager
Lowell Housing Authority
11.2016 - Current
- Managed daily operations of federal and state residential properties, acting as the main liaison between tenants and management to address concerns, ensure compliance with housing regulations, and maintain accurate records.
- Coordinated lease administration, rent collection, tenant move-ins/outs, and walk-throughs, ensuring smooth transitions and legal compliance.
- Oversaw maintenance and property improvements, prioritizing urgent repairs, managing vendor relations, and enhancing property value through regular upkeep and capital projects.
- Assisted in budget preparation and financial oversight, monitoring expenses, verifying income/assets, and identifying cost-effective solutions to meet financial goals.
- Conducted regular inspections, ensured safe living conditions, resolved tenant issues efficiently, and enforced legal requirements in collaboration with legal teams when necessary.
- Handled tenant relations professionally, addressing complaints, mediating conflicts, and coordinating support services to promote resident satisfaction and retention.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
Leasing Agent
Wingate Property Management
03.2016 - 11.2019
- Manage and organize applicant files for property owner review, ensuring accuracy and compliance with company policies.
- Create, update, and maintain detailed leasing application records in alignment with Fair Housing regulations.
- Screen prospective tenants to verify eligibility based on rental requirements, credit, background checks, and income verification.
- Collect and validate all necessary documentation from applicants, ensuring timely and complete submissions.
- Serve as a key point of contact for current tenants, addressing inquiries, resolving issues, and escalating concerns as needed.
- Communicate with prospective renters, providing property information, conducting tours, and guiding them through the leasing process.
- Facilitated property tours, showcasing amenities and addressing prospective tenant inquiries.
- Developed and maintained positive relationships with tenants to enhance resident satisfaction.
Education
Bachelor of Science - Business Administration And Management
SUNY At Fredonia
Fredonia, NY06-2013
Associate of Applied Science - Computer System Technology
State University of New York At Morrisville
Morrisville, NY06-2010
Skills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Tenant issue resolution
- Leasing and sales
- Property management
- Property inspections
- Housing regulations
- Occupancy management
Timeline
Assistant Property Manager
Lowell Housing Authority
11.2016 - Current
Leasing Agent
Wingate Property Management
03.2016 - 11.2019
Bachelor of Science - Business Administration And Management
SUNY At Fredonia
Associate of Applied Science - Computer System Technology
State University of New York At Morrisville
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