Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Mitchell

San Antonio,TX

Summary

Manager with expertise in coordinating teams and overseeing complex projects. Proficient in strategic planning and operational enhancements, leading to increased efficiency and productivity. Proven track record of implementing innovative solutions that drive organizational improvements. Experienced Dietary Aide skilled in meal planning and preparation for diverse dietary needs, with a focus on maintaining high standards of food service and patient satisfaction.

Overview

6
6
years of professional experience

Work History

Dietary Aide

Scarlet Oaks Retirement Home
Cincinnati, OH
07.2023 - 03.2025
  • Collaborated with team to deliver timely service of items.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Assisted with preparation of snacks and other light meals.
  • Made meals in accordance with company standards and requirements.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Maintained safe food handling practices to prevent germ spread.
  • Prepared and served meals according to dietary guidelines.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Stocked food and other supplies for main kitchen and units.
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Gathered soiled tablecloths and dietary linens and delivered to laundry.
  • Operated kitchen equipment safely and efficiently.
  • Followed dietary procedures in accordance with established policies.
  • Assisted in the ordering, receiving, storage, and inventory of food items.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Maintained a safe working environment by following all safety protocols.
  • Checked temperatures of hot food before serving it to patients and residents.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Kept records of meal service for accurate billing.
  • Set up trays and food service carts to deliver food to residents.
  • Provided assistance with meal setup, serving, and clean up as needed.

Assistant Manager

Quick Trip
San Antonio, TX
06.2022 - 07.2023
  • Delegated work to staff, setting priorities and goals.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Ensured compliance with safety regulations and company policies.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Processed payments promptly for customers to exceed productivity standards.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Managed and trained cashiers on proper cash handling procedures.

Assistant Manager

KFC
Lawerence, IN
05.2019 - 04.2022
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Maintained positive working relationship with fellow staff and management.
  • Established clear expectations for employees, providing guidance when needed.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.

Education

High School Diploma -

Penn Foster
Cincinnati, OH
08-2023

Culinary Arts - culinary arts

Cincinnati Job Corps
Cincinnati, OH

Skills

  • Food preparation
  • Dietary guidelines
  • Food safety
  • Kitchen equipment operation
  • Meal service
  • Inventory management
  • Customer service
  • Time management
  • Employee training
  • Problem solving
  • Effective communication
  • Multitasking capacity
  • Attention to detail
  • Organizational skills
  • Adaptability and flexibility
  • Nutritional assessment
  • Money handling
  • Detail-oriented
  • Reliability
  • Upselling
  • Cash handling
  • Allergen awareness
  • ServSafe food manager
  • Continuous improvement
  • Kitchen operations
  • Dietary modifications
  • OSHA compliance
  • Nutrition

Timeline

Dietary Aide

Scarlet Oaks Retirement Home
07.2023 - 03.2025

Assistant Manager

Quick Trip
06.2022 - 07.2023

Assistant Manager

KFC
05.2019 - 04.2022

High School Diploma -

Penn Foster

Culinary Arts - culinary arts

Cincinnati Job Corps

Similar Profiles

CREATE PROFILE
Michael Mitchell