MICHAEL MITTANCK
Rockport,Maine
Summary
Transform my skills as the sole proprietor of my own business, alongside management and customer service talents in prior occupations, into an inspiring career in my new home state of Maine.
Overview
26
26
years of professional experience
Work History
Certified Systems Engineer
Microsoft
- Supported a NASDAQ trading firm’s software and hardware
- Installed and supported critical software, secured the network from both internal and external threats, maintained dedicated server room hardware for proper functionality, organized network through DHCP protocols, responded to server and/or client alerts, implemented elevated methods of network communication as applicable.
HEALTH COACH/personal trainer
05.2014 - Current
- Trained clients both at the group level and individual level, specializing individual program designs to fit their needs and providing web-based training when remote
- Developed personalized program designs based on client goals, limitations, athletic level, and injuries
- Held clients accountable while assisting in management of work/life balance
- Advised new strategies for prevention of disease through exercise
- Promoted behavior modifications concerning perceptions of nutrition.
DIRECTOR OF OPERATIONS
12.2013 - 05.2014
- Administered a team of 10-20 employees, including scheduling and training in specialized customer service skills
- Resolved advanced customer service issues
- Modernized computer systems for peak efficiency
- Designed profitability and analysis reports for review by the owner
- Maintained the facility and its equipment to state, federal, and company regulations
- Performed batch billing and maintenance of member accounts concurrently purging inactive accounts
- Managed and distributed payroll.
ISLAND CITY HEALTH & FITNESS / steel
11.2011 - 05.2014
FITNESS DIRECTOR
06.2013 - 12.2013
- Reorganized an inefficient personal training department into a well-serviced, productive source of revenue for the gym
- Created schedules of trainer shifts
- Crafted new department promotions to bolster revenue for the business
- Trained my team on customer service, techniques for training clients, and methods for closing contracts
- Established field standards of conduct for the department
- Initiated goals and incentives for the department
- Reorganization of the department resulted in the most profitable year the gym ever experienced.
PERSONAL TRAINER
11.2011 - 06.2013
- Trained both individual and group level clients
- Designed exercise programs around clients’ goals while considering their limitations, athletic level, and injuries
- Held clients’ accountable for their activities both inside and outside the gym environment.
MERCHANDISE PRESENTATION SUPERVISOR
MICHAEL MITTANCK
08.2008 - 10.2010
- Directed implementation of product placement and seasonal strategies including marketing and promotions
- Trained and managed team for success of brand initiatives while identifying local trends to deliver optimal customer service and drive targeted financial goals
- Supported team performance through coaching, evaluation, and feedback.
BANANA REPUBLIC
04.2006 - 10.2010
NON-APPAREL SPECIALIST
BANANA REPUBLIC
04.2006 - 08.2008
- Created seasonal design structure of non-apparel presentation based on marketing and promotional aspirations of the company
- Educated the employees and clients on current and new products
- Coached sales team on methods to improve financial targets through suggestions/accessorizing.
NETWORK ADMINISTRATOR
SUPERTRADE SECURITIES
05.1999 - 02.2003
Education
Master of Science - Exercise Science & Health Promotion, Exercise Physiology
florida atlantic university
05.2019
Bachelor of Science - Exercise Science & Health Promotion
florida atlantic university
12.2016
Associate - Arts
broward college
12.2013
Affiliations
AMERICAN COUNCIL ON EXERCISE (ACE)
certifications
ADULT, CHILD, AND BABY FIRST AID/CPR/AED
American Red Cross Certified
references
RANDY ORMES, SENIOR STOCK ADMINISTRATOR CONSULTANT
R.ormes@gmail.com 859.816.4427
TRACY STAFFORD, REPRESENTATIVE 92ND dISTRICT FLORIDA STATE LEGISLATURE (1990 – 2000)Tracy.stafford@gmail.com 954.471.2592
BRYAN NOSAL, FORMER GENERAL MANAGER OF ISLAND CITY HEALTH & FITNESSBnosal2018@gmail.com 813.505.3098
ADDITIONAL REFERENCES AVAILABLETimeline
HEALTH COACH/personal trainer
05.2014 - Current
DIRECTOR OF OPERATIONS
12.2013 - 05.2014
FITNESS DIRECTOR
06.2013 - 12.2013
ISLAND CITY HEALTH & FITNESS / steel
11.2011 - 05.2014
PERSONAL TRAINER
11.2011 - 06.2013
MERCHANDISE PRESENTATION SUPERVISOR
MICHAEL MITTANCK
08.2008 - 10.2010
BANANA REPUBLIC
04.2006 - 10.2010
NON-APPAREL SPECIALIST
BANANA REPUBLIC
04.2006 - 08.2008
NETWORK ADMINISTRATOR
SUPERTRADE SECURITIES
05.1999 - 02.2003
Certified Systems Engineer
Microsoft
Master of Science - Exercise Science & Health Promotion, Exercise Physiology
florida atlantic university
Bachelor of Science - Exercise Science & Health Promotion
florida atlantic university
Associate - Arts
broward college