Michael Molina
Tucson,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Universal certified HVAC, 15 years plus in property management
Overview
4
4
years of professional experience
1
1
Certification
Work History
Property Maintenance Supervisor
HSL Asset Management
10.2023 - 04.2024
- Managed vendor relationships, negotiating contracts for cost-effective services without compromising quality.
- Monitored compliance with local building codes, promptly addressing any violations or discrepancies found during inspections.
- Contributed to higher occupancy rates by maintaining pristine common areas and attractive grounds for prospective residents.
- Leveraged strong communication skills to resolve conflicts between tenants related to communal spaces or shared responsibilities effectively.
- Streamlined inventory management processes for maintenance supplies, reducing waste and optimizing budget allocation.
- Trained new hires on company policies, safety procedures, and best practices in property maintenance supervision.
- Reduced tenant complaints through proactive inspections and addressing potential issues before escalation.
- Enhanced property curb appeal by overseeing landscaping projects and exterior upgrades.
- Prioritized urgent repair requests from tenants, ensuring prompt attention to critical issues affecting habitability or safety.
- Maintained safety standards across properties by conducting regular checks and coordinating necessary repairs or improvements.
- Led a team of maintenance technicians, providing guidance and support for optimal performance.
- Developed preventive maintenance schedules to minimize downtime and extend the life of equipment and systems.
- Conducted regular performance evaluations for team members, offering constructive feedback and setting goals for improvement.
- Ensured timely completion of maintenance tasks, contributing to high tenant satisfaction rates.
- Improved property maintenance efficiency by implementing a streamlined work order system.
Field Service Technician
Commercial Repair Services
09.2022 - 10.2023
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
Property Maintenance Technician
Apex Real Estate & Property Management
08.2020 - 10.2022
- Reviewed technical documentation to complete equipment maintenance and repair.
- Managed inventory of tools, parts, and supplies to maintain efficient workflow without unnecessary delays or expenses.
- Participated in property improvement projects such as renovations or upgrades that contributed to an increase in rental rates and overall property value.
- Provided excellent customer service when interacting with tenants, addressing their concerns and promptly resolving any issues.
- Prepared properties for new occupants by conducting thorough inspections, making necessary repairs, and cleaning spaces as needed.
- Increased efficiency of work orders completion by prioritizing tasks based on urgency and available resources.
- Improved property conditions by conducting regular maintenance inspections and addressing issues promptly.
- Kept detailed records of completed work orders, time spent on tasks, materials used, and any follow-up actions required.
- Maintained safe living environments for tenants by ensuring proper functioning of electrical, plumbing, and HVAC systems.
- Enhanced tenant satisfaction through timely response to maintenance requests and effective communication.
- Collaborated with property management team to address immediate and long-term maintenance needs effectively.
- Contributed to smooth turnover processes by working closely with property managers during move-ins and moveouts.
- Implemented energy-saving initiatives such as installing energy-efficient lighting or upgrading insulation leading to reduced utility costs for the property.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Repaired and replaced pumps, valves and motors.
- Installed and maintained plumbing and HVAC systems.
Education
High school - General Studies
Pueblo High Magnet School
Tucson, AZ05.1995
Skills
- Service Technician Experience
- Plumbing
- Carpentry
- Drywall
- Handyman
- Field Service
- Construction
- Heavy Equipment Operation
- Remodeling
- Trim Carpentry
- Electrical Experience
- Facilities Maintenance
- Mechanical Knowledge
- Refrigeration
- Industrial Maintenance
- Landscape Maintenance
- Management
- Electrical experience
- Schematics
- Industrial maintenance
Certification
- EPA Certification
- EPA Type II
Additional Information
Universal HVAC certificate
Languages
Spanish
Native or Bilingual
Timeline
Property Maintenance Supervisor
HSL Asset Management
10.2023 - 04.2024
Field Service Technician
Commercial Repair Services
09.2022 - 10.2023
Property Maintenance Technician
Apex Real Estate & Property Management
08.2020 - 10.2022
High school - General Studies
Pueblo High Magnet School
- EPA Certification
- EPA Type II
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