Michael Monaco
Colorado
Summary
IT leader with 11+ years of experience driving modernization, automation strategy, and secure cloud operations across healthcare and enterprise environments. Known for leading cross‑functional initiatives, improving uptime, and aligning technology decisions with organizational goals. Adept at mentoring staff, strengthening security posture, and delivering scalable, cost‑efficient systems that reduce operational risk and support organizational growth.
Overview
13
13
years of professional experience
Work History
Systems Administrator II
Middle Park Health
Kremmling, Colorado
10.2023 - Current
- Directed modernization of VMware infrastructure, reducing outages by 40% and improving system reliability across clinical and administrative operations.
- Led rollout of Imprivata SSO and Linux VM deployments, coordinating with cross-functional teams to ensure seamless adoption.
- Engineered enterprise patching automation for 400+ endpoints, improving compliance and reducing deployment time by 70%.
- Developed PowerShell-based SFTP automation between ADP and Everbridge, eliminating manual workflows and improving accuracy.
- Strengthened endpoint security through automated BitLocker enforcement and standardized hardening policies.
Systems Administrator
Middle Park Health
Kremmling, Colorado
07.2021 - 10.2023
- Led SaaS migration to PrinterLogic, improving print reliability and retiring legacy print servers.
- Supported hybrid Office 365 transition, enhancing DR capabilities and optimizing licensing strategy.
- Established enterprise endpoint governance through Intune baselines and security policies.
- Automated BitLocker encryption via GPO, replacing manual workflows, strengthening security, and saving $10K+ annually.
- Standardized Windows 11 imaging with MDT, reducing build time by 80%.
- Implemented Lansweeper for 1,500+ assets and automated WSUS patching workflows.
IT Specialist
Middle Park Health
Granby, Colorado
03.2019 - 07.2021
- Provided infrastructure and endpoint support across multiple healthcare facilities, ensuring stable access and operational continuity.
- Partnered with SysAdmins on server, network, and storage maintenance, contributing to reliability improvements.
- Served as an escalation point for complex technical issues, improving service responsiveness and user experience.
Desktop Support Technician
Columbia Memorial Hospital
Astoria, Oregon
03.2016 - 03.2019
- Installed, configured, and maintained operating systems, applications, and security updates in line with organizational standards.
Client Tech Specialist
HCSC Blue Cross Blue Shield of Montana
Helena, Montana
08.2014 - 11.2014
- Provided technical support for desktops, laptops, and peripheral devices, troubleshooting hardware and software issues.
Desktop Support Technician
WorleyParsons
Billings, Montana
05.2014 - 08.2014
- Provided technical support for hardware, software, and network issues, ensuring timely resolution and minimal downtime for end users.
Help Desk Technician
OptimisPT
Murietta, California
09.2012 - 03.2014
- Managed service requests via ticketing systems, escalating complex problems when necessary.
Education
Bachelor of Science - Information Systems
DeVry University
Pomona, CASkills
AWS, Microsoft Azure, SaaS, SAN, Veeam, VMware, Active Directory, DHCP, DNS, Intune, MDT, SharePoint, WSUS, Cynet, Imprivata, MFA, Sophos, SSO, VPN, Lansweeper, PDQDeploy, PDQInventory, PowerShell, Cerner, Epic
Websites
Leadership Highlights
- Directed multi-year infrastructure modernization roadmap across VMware, storage, cloud, and endpoint platforms.
- Led organization-wide security initiatives including MFA, SSO, encryption enforcement, and standardized hardening.
- Mentored junior staff and guided operational standards for imaging, patching, automation, and configuration management.
- Partnered with clinical, administrative, and vendor teams to improve reliability, reduce risk, and streamline workflows.
- Delivered measurable cost savings and operational efficiencies through automation and strategic technology decisions.
Accomplishments
- Modernized VMware infrastructure across 25+ servers, improving reliability and reducing outages by 40%.
- Built enterprise automation for Windows patching and endpoint configuration, reducing deployment time by 70-80% across 400+ devices.
- Strengthened security posture through MFA adoption, BitLocker automation, and standardized endpoint hardening.
Timeline
Systems Administrator II
Middle Park Health
10.2023 - Current
Systems Administrator
Middle Park Health
07.2021 - 10.2023
IT Specialist
Middle Park Health
03.2019 - 07.2021
Desktop Support Technician
Columbia Memorial Hospital
03.2016 - 03.2019
Client Tech Specialist
HCSC Blue Cross Blue Shield of Montana
08.2014 - 11.2014
Desktop Support Technician
WorleyParsons
05.2014 - 08.2014
Help Desk Technician
OptimisPT
09.2012 - 03.2014
Bachelor of Science - Information Systems
DeVry University