Summary
Overview
Work History
Education
Accomplishments
Timeline
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Michael Monaghan Jr.

Putnam Valley,NY

Summary

Proficient in all forms of communications with strong sales and customer service skills

Overview

6
6
years of professional experience

Work History

Associate Home Adviser

Better Mortgage
New York, NY
04.2021 - 04.2022
  • Funded over $3 million in loans and had the most rate locks on my team for September and October 2021
  • Built relationships with customers who were in the researching phase of their home search and through those relationships gained their trust to work with us as their lender once they had an offer accepted on a home
  • Connected customers to in house real estate agents to help with their search and to enable them to save on closing costs
  • Worked with customers through all phases of the loan process from researching to locking in their interest rate to underwriting up to closing
  • Was on two different pilot teams that showcased new products to customers before they were officially rolled out to the rest of the sales org
  • Coordinated with processors and underwriters to ensure a smooth experience for the customer and to overcome any potential obstacles to loan approval
  • Passed NMLS test on first try and went on to become licensed to sell mortgages in ten states

Account Executive

Yelp
New York, New York
04.2018 - 03.2021
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close
  • Developed and managed sales lead list by prospecting for new clients through networking groups, and referral partners
  • Maintained excellent and open communication with company leadership to facilitate business development
  • Utilized upselling techniques to build sales with current clients
  • Identified and achieved standards and expectations consistently exceeding monthly sales goals
  • Maximized sales to over $375,000 by establishing long-term partnerships across multiple states
  • Developed and enhanced account development strategies in collaboration with division leaders
  • Interacted with prospects and asked questions to determine appropriate products and solutions to meet individual needs
  • Had the highest sales gross on my team for January 2020

Social Media Intern

Gorilla Socks
11.2017 - 04.2018
  • Ensured that all comments and questions from the Twitter and Facebook pages received timely responses
  • Wrote and uploaded quality posts for various social media pages that helped improve overall traffic
  • Promoted the social media program by implementing SEO optimization best practices
  • Wrote original content for official company and community blogs

Production Assistant

InFocus By Miguel
New York, NY
12.2017 - 02.2018
  • Responsible for coordinating photography teams and assisting in event setup at the Westminster Dog Show
  • Helped photographers with planning and completing shots
  • Handled all digitizing and logging of video footage
  • Organized resources and digital assets for filming use
  • Pitched in to help crews with event setup and identified problems that could have resulted in possible safety issues
  • Documented production volume, materials consumption and quality issues to keep management well-informed and support proactive planning
  • Conveyed service-driven attitude to all stakeholders, including agencies, brands, customers and partners
  • Identified and set aside equipment in need of maintenance or repair

Communications/Public Relations Intern

PNW BOCES
Yorktown, NY
06.2016 - 08.2016
  • Interviewed students and teachers for periodicals and online newsletter
  • Operated Facebook pages
  • Engaged with Facebook followers and provided a voice for the school online
  • In charge of the managing and scheduling of content
  • Tasked with writing press releases about school events to be published in local newspaper
  • Photographed events to be posted onto Facebook and local newspaper

Education

Bachelor of Arts - Mass Communications

State University of New York
2017

Communications

Westchester Community College
2015

High School Diploma - Academics

Putnam Valley High School
2012

Accomplishments

  • Boy Scouts of America Eagle Scout. Troop 41 Putnam Valley, NY Council 388. November 26, 2012.
  • Member of the Communications Honor Society, Lambda Pi Eta. Fall 2015- Spring 2017.
  • Dean's list Fall 2015 and 2016 as well as Spring 2017.
  • Member of Colleges Against Cancer at SUNY Oneonta and participated in Relay for Life

Timeline

Associate Home Adviser

Better Mortgage
04.2021 - 04.2022

Account Executive

Yelp
04.2018 - 03.2021

Production Assistant

InFocus By Miguel
12.2017 - 02.2018

Social Media Intern

Gorilla Socks
11.2017 - 04.2018

Communications/Public Relations Intern

PNW BOCES
06.2016 - 08.2016

Bachelor of Arts - Mass Communications

State University of New York

Communications

Westchester Community College

High School Diploma - Academics

Putnam Valley High School

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Michael Monaghan Jr.