Michael Moore
California,MD
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Aviation Maintenance Administrator
U.S. Navy
Patuxent River, Maryland
07.2001 - Current
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Identified issues, analyzed information and provide solutions to problems for upper management, government contractor employees and U.S. naval fleet personnel.
- Network and computer systems administrator and analyst for Windows database management servers.
- Processed 10,500 customer support requests.
- Managed efficient teams of up to twenty employees, including mentorship of junior personnel for professional and academic advancement.
- Reviewed and implemented technical engineering directives to complete equipment modifications and increase personnel safety.
- Monitored priorities, created plans, communicated deadlines and liaised between maintenance team and management, delegating tasks to ensure projects were completed on time.
- Maintained files on departmental organization, manning, transfer and training requirements.
- Coordinated squadron and activity reporting requirements and recommended changes to maintenance policies and procedures.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH05.2021
Skills
- Computer proficiency
- Collaboration
- Analytical skills
- Detail-oriented
- Critical thinking
- Customer service
- Supervision
- Verbal and written communication
- Self-motivated professional
- Interpersonal Communication
- Data management
- Organization and Time management
Volunteer Experience
- Collaborated in a team with fellow volunteers for community relations projects to improve school, orphanage, and housing conditions in Georgia, Romania, Ukraine, and Greece.
- Youth soccer coach with various leagues in Maine, Florida, and Maryland.
Timeline
Aviation Maintenance Administrator
U.S. Navy
07.2001 - Current
Bachelor of Science - Business Administration
Southern New Hampshire University
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