Michael Moore
Benson,NC
Summary
- Knowledgeable General Manager with over six years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
- Honorably Discharged Army Veteran
Overview
16
16
years of professional experience
Work History
General Manager
GBR Pizza Inc
Sanford, NC
02.2008 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Recruited, interviewed and hired qualified staff for open positions.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delegated work to staff, setting priorities and goals.
- Trained employees on duties, policies and procedures.
- Successfully managed many stores including 5571, 7441, 7438, 5513, 8829, 8820, 5570, and 5572.
- Worked to maximize profitability, service and operational evaluation metrics at all locations.
- 5 Star OER Assessment 5571
- 4 Star Ops Assessment 5572
- Record weeks obtained at 5571 and 5513
- Rebuilt several stores to profitable outcomes after poor prior management.
- Developed several stable General Managers.
Education
Southeast Raleigh High School
Raleigh, NC06-2005
Skills
- Schedule Management
- Loss Prevention
- Operations Oversight
- Service Quality Improvement
- Team Leadership
- Networking Abilities
- Customer Relations
- Interpersonal Skills
- Baseline to mid level knowledge across a wide range of typical "handy-man" disciplines
- Motivation
Timeline
General Manager
GBR Pizza Inc
02.2008 - Current
Southeast Raleigh High School