Summary
Overview
Work History
Education
Skills
Timeline
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Michael Moore

Michael Moore

Salem,OR

Summary

Dynamic leader with proven expertise in supply chain management and team leadership, honed at Treestar Farms. Excelled in boosting operational efficiency and employee engagement, achieving significant improvements in customer satisfaction. Skilled in training and mentoring, adept at driving change and fostering adaptability. Demonstrates professionalism and reliability, with a focus on achieving tangible results.

Diligent Supervisor with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

7
7
years of professional experience

Work History

Supervisor

Treestar Farms
09.2022 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Manager

Moonbeam Budz
06.2019 - 06.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Product Specialist

The Green Planet
08.2018 - 05.2019
  • Boosted customer retention by providing exceptional product support and addressing user concerns.
  • Continually expanded knowledge of product line.
  • Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
  • Researched product's technical specifications and accurately communicated information.
  • Optimized inventory management, ensuring timely availability of products for customers.
  • Trained and provided coaching to several junior team members.
  • Continually expanded knowledge of product line.

Manager

Cola Cove
06.2017 - 06.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Associate of Arts - Biology

SWOCC
Coos Bay, OR

Bachelor of Science - Human Kinetics

Oregon State University
Corvallis, OR

High School Diploma -

Kotzebue High School
Kotzebue, AK
06-1997

Skills

  • Training and mentoring
  • Team building
  • Reliability
  • Professionalism
  • Problem-solving abilities
  • Team Leadership

Timeline

Supervisor

Treestar Farms
09.2022 - Current

Manager

Moonbeam Budz
06.2019 - 06.2022

Product Specialist

The Green Planet
08.2018 - 05.2019

Manager

Cola Cove
06.2017 - 06.2018

Associate of Arts - Biology

SWOCC

Bachelor of Science - Human Kinetics

Oregon State University

High School Diploma -

Kotzebue High School

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Michael Moore