Michael Moore
Northglenn,CO
Summary
Diligent worker possessing excellent learning skills. Proficient in maintaining, organized and clean work areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Detail-oriented managing high-volume environments with efficiency.
Overview
19
19
years of professional experience
Work History
Line Cook
Snooze AM Eatery
Westminster, CO
01.2025 - 05.2025
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
Shift Lead
Jersey Mike's Subs
Louisville, CO
11.2023 - 11.2024
- Assisted in the training of new employees.
- Responded to customer inquiries and complaints in a professional manner.
- Ensured that all safety protocols were followed at all times.
- Supervised staff during shift changes and ensured transition went smoothly.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Monitored employee performance and provided feedback on areas for improvement.
Pantry Cook
Hideaway Steakhouse
Westminster, CO
07.2023 - 10.2023
- Prepared salad prep station with necessary ingredients, verifying freshness and maintained appropriate ingredient levels throughout shift.
- Made sandwich sauces, salad dressings and other special condiments following restaurant recipes and safe food handling procedures.
- Assisted cooks and other food prep workers with preparation of other menu offerings as traffic flow and staff presence required.
- Restocked items in fridges and freezers throughout shift, using discretion in assembly of premade items to maintain sufficient stock while minimizing risk of waste.
- Informed manager of ingredient and premade item inventory levels, advising on order timing to avoid preventable menu offering outages.
Line Cook
The Ranch Country Club
Westminster, CO
07.2023 - 08.2023
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Kept stations stocked and ready for use to maximize productivity.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Prep Cook
Grateful Plate
Denver, CO
09.2022 - 06.2023
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
- Monitored freshness of food products to help reduce spoilage.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Monitored temperatures of prepared food and cold-storage areas.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Prep Cook / Assistant General Manager
Izzos Illegal Burrito Restaurant
Covington , LA
07.2018 - 07.2022
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Ordered and received products and supplies to stock kitchen areas.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Interacted with guests to obtain feedback on product quality and service levels.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Construction Laborer
Independent Contractor
New Orleans , LA
02.2018 - 07.2018
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Kitchen Crew Member /Kitchen Manager
McClain's Pizzeria
Mandeville, LA
04.2015 - 02.2018
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Sales Representative
CUTCO
Covington , LA
03.2015 - 06.2015
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Executed direct sales from manufacturers to customers to improve profitability within retail environment.
Customer Service Representative /Assistant Underwriter
First Premium Insurance / RPS Covington
Covington , LA
05.2012 - 02.2015
- Collected and analyzed customer information to prepare product or service reports.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Educated customers about billing, payment processing and support policies and procedures.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure.
- Answered inbound calls, chats and emails to facilitate customer service.
Janitorial Cleaner
Rouses Supermarket
Covington , LA
03.2011 - 04.2012
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Ordered new cleaning supplies for upcoming jobs.
- Trained and coached new team members in cleaning techniques, and equipment operation.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
Cargo and Transport Management
US Army Reserve
New Orleans, LA
02.2009 - 02.2012
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Handled basic upkeep and emergency repairs on delivery vehicles.
- Inspected load security and checked for damages.
- Operated vehicles to move personal, business and industrial goods.
Commercial Janitorial Cleaner / Supervisor
Commercial Maintenance And Janitorial LLC
Folsom, LA
05.2007 - 08.2011
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Ordered new cleaning supplies for upcoming jobs.
- Performed inventory management to keep storage areas and carts well-stocked.
- Adhered to company policies for appearance, thoroughness and facility security.
- Handled equipment, chemicals and materials properly and with caution.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Conducted or assisted with screening and hiring of job applicants, training employees and administering performance reviews to maintain adequate and qualified workforce.
- Maintained required records of work hours, budgets and payrolls.
Server
IHOP
Covington , LA
07.2009 - 02.2011
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
Dishwasher /Oven Operator
Sicily's Pizza And Buffet
Covington , LA
10.2006 - 05.2007
- Checked temperature control to maintain proper conditions.
- Maintained work area and equipment to comply with company and sanitary standards.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Covington High School
Covington12-2010
Skills
- Food spoilage prevention
- Institutional and batch cooking
- Strong attention to safe food handling procedures
- Operations management
- Food preparation and safety
- Teamwork and Collaboration
- Willingness to Learn
- Equipment operation and maintenance
- Data analysis
- Team-oriented and dependable
- Critical Thinking
- Attention to Detail
- Data Entry
- MS Office
- Point of sale operation
- Exceptional customer service
- Crew Management
Timeline
Line Cook
Snooze AM Eatery
01.2025 - 05.2025
Shift Lead
Jersey Mike's Subs
11.2023 - 11.2024
Pantry Cook
Hideaway Steakhouse
07.2023 - 10.2023
Line Cook
The Ranch Country Club
07.2023 - 08.2023
Prep Cook
Grateful Plate
09.2022 - 06.2023
Prep Cook / Assistant General Manager
Izzos Illegal Burrito Restaurant
07.2018 - 07.2022
Construction Laborer
Independent Contractor
02.2018 - 07.2018
Kitchen Crew Member /Kitchen Manager
McClain's Pizzeria
04.2015 - 02.2018
Sales Representative
CUTCO
03.2015 - 06.2015
Customer Service Representative /Assistant Underwriter
First Premium Insurance / RPS Covington
05.2012 - 02.2015
Janitorial Cleaner
Rouses Supermarket
03.2011 - 04.2012
Server
IHOP
07.2009 - 02.2011
Cargo and Transport Management
US Army Reserve
02.2009 - 02.2012
Commercial Janitorial Cleaner / Supervisor
Commercial Maintenance And Janitorial LLC
05.2007 - 08.2011
Dishwasher /Oven Operator
Sicily's Pizza And Buffet
10.2006 - 05.2007
High School Diploma -
Covington High School