Michael Moran
Finksburg,MD
Summary
Accomplished Senior Account Executive with over two decades in Fintech industry. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members. Results-oriented with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.
Overview
20
20
years of professional experience
Work History
Senior Sales Manager
FirsTech
Baltimore, MD
08.2024 - Current
- Lead sales strategy development to enhance market penetration and drive revenue growth.
- Mentor junior sales staff to improve team performance and customer engagement skills.
- Increase overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Connect with prospects through trade shows and cold calling.
- Champion the adoption of new sales tools and technologies to modernize operations, improve efficiency, and enhance overall team performance.
- Formulate and presented innovative strategies to stakeholders to build successful sales plans.
- Handle customer relations issues, enabling quick resolution, and client satisfaction.
- Maintain relationships with customers and found new ones by identifying needs and offering appropriate services.
- Prepare sales presentations for clients showing success and credibility of products.
- Deliver recommendations to long-term accounts to promote brand awareness to key audience.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Senior Account Executive
Deluxe Corp (Wausau Financial Systems)
Baltimore, MD
11.2006 - 08.2024
- Increased account retention by building strong relationships with clients and addressing their needs promptly
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients
- Represent company to customer, and customer to company in all sales and service activities
- Expertise in solutions include: Payment Processing, Remote Deposit Capture, Healthcare Processing, Lockbox Processing, Electronic Bill Pay, Document Imaging and Enterprise Content Management
- Solution platforms include: in-house hardware & software, professional services, outsource and hosted services
- Primary contact for major financial intuitions in OH, NY, PA, MD, and VA
- Work with new and current customers to support existing business and develop cross-sell opportunities
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points
- Collaborated with cross-functional teams and channel partners to ensure timely delivery of products and services, resulting in high customer satisfaction
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning
- Consistent track record of exceeding quota ranging from $2.1m to $5.85m (14 of 16 years)
- Chairman's Club: 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015, 2013, 2011, 2009, 2008, 2007
- Lead team sales 2011, 2009, 2008
- National Salesman of the Year 2013 (Gary DeFere award)
Education
Bachelor of Science - Business Administration (Marketing)
State University of New York, College At Brockport
Brockport, NY05.1993
Skills
- Client Relationship Management
- Relationship Building
- Team Collaboration
- Sales Quota Achievement
- Key Account Management
- Creative Thinking
- Issue Resolution
- Opportunity Identification
- Reporting expertise
- Attention to Detail
- Forecast preparation
- Prospecting and Networking
- Processing payments
- Contract Negotiation
Timeline
Senior Sales Manager
FirsTech
08.2024 - Current
Senior Account Executive
Deluxe Corp (Wausau Financial Systems)
11.2006 - 08.2024
Bachelor of Science - Business Administration (Marketing)
State University of New York, College At Brockport
References Available
Upon Request
Training
- Salesforce Training
- Six Sigma (White Belt)
- Presentation Skills
- Sales Training - Target Account Selling, Selling to VITO, Consultative Selling, SPIN
- Management Training- Evolve (active), Foundations of Leadership, Fostering Teamwork
- Networking Technologies
References Available
Upon Request