Dynamic operations leader with a proven track record at Commercial Cleaning Enterprises, excelling in team management and equipment preventive maintenance. Skilled in problem resolution and fostering collaboration, I drive organizational growth through strategic planning and quality assurance, enhancing productivity and employee satisfaction.
Overview
11
11
years of professional experience
Work History
Director of Operations
Commercial Cleaning Enterprises
09.2021 - Current
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
Completed preventive maintenance checks and troubleshot issues on all company floor equipment.
Laborer
Schluter Home Remodeling
05.2023 - Current
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Assisted in the installation of electrical wiring, fixtures, and equipment for residential projects.
Completed installations of building structures, trim, flooring, and cabinetry.
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Restaurant General Manager
Steak N Shake
04.2017 - 09.2021
Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Carefully interviewed, selected, trained, and supervised staff.
Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Correctly calculated inventory and ordered appropriate supplies.
Enhanced equipment efficiency by conducting thorough preventive maintenance inspections and repairs, on all restaurant equipment.
General Manager
Chipotle
02.2014 - 03.2017
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Formulated policies and procedures to streamline operations.
Founder and Manager at Commercial Cleaning Business – Oamaru Commercial CleaninFounder and Manager at Commercial Cleaning Business – Oamaru Commercial Cleanin