Michael Morgan
Pitman,NJ
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Having worked in this industry for 8 years, I have a lot of experience in different types of warehouses. No two warehouses I worked in were run the same way and were all different types of operations which makes me more well-rounded in my knowledge of this industry.
Overview
8
8
years of professional experience
Work History
Cashier and Service Desk Employee
Kmart
02.2015 - 11.2015
- My responsibilities were to ensure the cash registers were neat, organized, looked good for the customers, and to ring up the customers
- At the service desk, I would take calls from customers, handle returns, layaway payments, and Western Union payments.
- Addressed user customer service concerns and decided when to escalate problems to specialist team members.
Warehouse Associate
Amazon (ACY5)
11.2015 - 11.2018
- ACY5, amazon
- My job was a waterspider where I oversaw pulling pallets, wrapping them, transporting them, and replacing the pallets
- I had a total of 101 locations I had to monitor, and my position directly affected the flow of the lane and building
- I was promoted to a Process Guide (PG) which meant I had one side of the building where I had to monitor the flow of volume and had to make attrition movements to keep the volume running lean.
- Worked safely around moving machinery.
Warehouse Associate
Amazon (ACY1)
11.2018 - 06.2020
- ACY1, amazon
- My job was a waterspider here as well and oversaw filling up 24 stations of boxes
- I had to ensure the packers in AFE were fully stocked and when I was finished with filling their boxes, I had to fill up my supply carts, assist clearing jams, and help move box inventory across the warehouse.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Shift Assistant
Amazon (DJE2)
06.2020 - 09.2020
- My job as a Shift Assistant was to manage labor hours of tier one associates, perform hourly audits, make sure inbound was flowing smoothly, ensure the scanners were hitting their rates, manage trucks coming in and out of the yard, and monitor the flow of the building
- Shift Assistants are relied on heavily to do the bridges to the managers and must demonstrate great leadership for the process to run smoothly.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
ICQA
Target
09.2020 - Current
- My job in ICQA is to audit the building for errors and come up with ways to stop the errors from happening again
- This is done through cycle counts, ASN verifications, and researching outbound collates
- Essentially what I do is find any mistakes inbound creates, track it through the warehouse, and fix it before it gets picked and shipped to the customer
- We are the last line of defense before the product reaches the customer, so my job is a fast-paced role that requires a lot of attention to detail to thrive
- I am now the lead trainer in my department across all four shifts and have to train any new ICQA team members and the backups to bring them up to speed on the process
- I am also a trainer of PIT equipment and train new team members on all machines.
- Communicated with management about potential inventory risks to fulfill orders on time.
- Developed inventory improvement plans, inventory control procedures and best company practices.
- Responded to departments to provide product or inventory procedural information.
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Conducted periodical cycle counts to prevent potential inventory issues.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Warehouse Associate
Walmart
09.2022 - 04.2023
- My job at, was to scan packages on to pallets, wrap them, and close them
- This is a part-time job that doesn’t really entail all that much
- It was a newer sortation center in the Burlington area
- As of today, I am still working at this job until I can get a career job.
- Worked safely around moving machinery.
Education
High School Diploma -
Pitman High School
Pitman, NJ06.2015
Associate of Applied Science - Business Administration
Rowan College At Gloucester County
Sewell, NJ05.2018
Bachelor of Science - Supply Chain Management
Bellevue University
Bellevue, NE09.2023
Skills
- Very extroverted
- Workaholic
- Organized
- Great leadership skills
- Time management
- Quality to detail oriented
- Easiest person to get along with
- Won’t stop until the job is done
- Excellent communicator
- Complex Problem-Solving
Languages
English
Native or Bilingual
Timeline
Warehouse Associate
Walmart
09.2022 - 04.2023
ICQA
Target
09.2020 - Current
Shift Assistant
Amazon (DJE2)
06.2020 - 09.2020
Warehouse Associate
Amazon (ACY1)
11.2018 - 06.2020
Warehouse Associate
Amazon (ACY5)
11.2015 - 11.2018
Cashier and Service Desk Employee
Kmart
02.2015 - 11.2015
High School Diploma -
Pitman High School
Associate of Applied Science - Business Administration
Rowan College At Gloucester County
Bachelor of Science - Supply Chain Management
Bellevue University