Michael Morgan
Brighton,TN
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. I always put my best foot forward when approaching a new or unfamiliar task. I take pride in doing my best each time i take on any job.
Overview
7
7
years of professional experience
Work History
15W
Army
Fort Huachuca, AZ
03.2017 - 08.2019
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
Automatic Gate Installer
Access and Gate Services LLC
Brighton, TN
03.2023 - Current
- Configured network settings for local area networks and wide area networks.
- Provided technical support for users experiencing problems with their computers or other related equipment.
- Replaced defective hardware components when needed.
- Tested installed hardware and software to ensure proper functioning.
- Collaborated closely with IT personnel in order to provide comprehensive technical support services.
- Installed complete systems at new residential and business construction sites.
- Removed systems and fixtures to prepare for replacements.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Wired equipment while following safe electrical procedures to eliminate risk.
- Tested and troubleshot systems to alleviate potential issues.
- Installed new components or replaced defective parts to restore functionality.
Delivery Driver
Bartlett Home Furnishings
Bartlett, TN
01.2022 - 02.2023
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Notified customers of delays to decrease calls to support.
Plumbing Apprentice
Kiewit
Memphis, TN
03.2020 - 01.2022
- Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs.
- Performed preventative maintenance on plumbing systems.
- Repaired broken or defective parts in water supply lines and drainage systems.
- Worked on a coal ash demolition project for removing harmful material through the use of excavators and piping to remove contaminated water from ground.
Delivery Driver
FedEx
Memphis, TN
01.2019 - 01.2020
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Assisted warehouse personnel in packing orders when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Notified customers of delays to decrease calls to support.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Kept accurate logs of all deliveries and trips.
- Determined optimal routes based on GPS application information and knowledge of local routes.
Education
High School Diploma -
Millington Central High School
Millington, TN05-2015
Skills
- Equipment Repair
- Component Repairs
- System Repairs
- Maintenance And Repair Reporting
- Residential And Commercial Installations
- Installation Management
- Electrical Systems
- Wiring Diagrams
- Troubleshooting And Testing
- Problem Analysis
- Existing Floor Removal
Affiliations
- Local Union 17 - Attended classes for field training with operations and protocols for following code when installing plumbing systems.
- ROTC Leadership Academy in Gatlinburg, TN - Followed instructions to improve and grow a strong core for leadership, problem solving and team-building.
Accomplishments
- 3.8 GPA
- Second highest ranked student in high school history for JROTC
Timeline
Automatic Gate Installer
Access and Gate Services LLC
03.2023 - Current
Delivery Driver
Bartlett Home Furnishings
01.2022 - 02.2023
Plumbing Apprentice
Kiewit
03.2020 - 01.2022
Delivery Driver
FedEx
01.2019 - 01.2020
15W
Army
03.2017 - 08.2019
High School Diploma -
Millington Central High School