Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Morgan

Elko,GA

Summary

Multi-talented General Sales Manager versed in industry practices, needs, and customers. Offering several years of experience in the field along with skill in building and leading successful sales teams. Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Skilled general sales manager ready to apply several years of progressive experience to challenging new role. Deep understanding of market trends, customer needs and effective sales strategies. Goal-oriented general sales manager knowledgeable about products and learns new information quickly. Effective motivator and leader focused on increasing sales and maximizing team success. Decisive, hardworking and resourceful approach. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

22
22
years of professional experience

Work History

General Sales Manager

Jeff Smith Ford
Byron, GA
02.2020 - 07.2024
  • Directed and coordinated products, services and sales activities.
  • Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Defined goals and objectives to generate significant amounts annually in sales revenue.
  • Managed staff of 15 sales representatives, providing guidance and support as needed.
  • Resolved customer complaints regarding sales and service.
  • Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Advised senior management on changes in product offerings based on customer feedback and market conditions.
  • Priced products to competitive standards derived through and research.
  • Updated and maintained dealership website and social media accounts.
  • Analyzed competitor strategies to gain an edge over them in the marketplace.
  • Gained market share in new sales performance through aggressive team training.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Mentored and directed employees by conducting one-on-one meetings with salespeople.

General Manager

Five Star Toyota
Milledgeville, GA
01.2019 - 02.2020
  • Supervised employees through planning, assignments, and direction.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Monitored progress by establishing plans, budgets and measuring results.

Finance Director

Five Star Ford And Chevrolet
Warner Robins, GA
03.2007 - 12.2018
  • Analyzed current economic conditions to make projections regarding future performance of company investments.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Created and enforced company-wide controls regarding revenue and expenses in concerted effort to protect organization's assets.
  • Facilitated cross-departmental collaboration to align financial management with operational and strategic objectives.
  • Reorganized finance and accounting departments to improve efficiency and cut excess spending.
  • Coordinated audit activities with external auditors ensuring timely completion of audits.
  • Networked within communities to identify and capitalize on business opportunities.
  • Advised executive team on financial implications of business activities, strategic initiatives, and operational changes.
  • Developed and implemented annual financial plans and budgets.
  • Negotiated contracts with vendors for services such as banking relationships or technology solutions.

General Manager

Scott Evans CDJR
Carrollton, GA
02.2002 - 02.2007
  • Supervised employees through planning, assignments, and direction.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Education

High School Diploma -

Douglas County High School
Douglasville, GA
05-1998

Skills

  • Territory management
  • Team development
  • Sales training
  • Goal attainment
  • Specification writing
  • Sales presentations
  • Price structuring
  • Policy enforcement
  • Employee coaching
  • Training and coaching
  • Sales development
  • Pipeline management
  • Advertising and marketing
  • Goal setting
  • Sales leadership
  • Automotive systems
  • Budgeting and finance
  • Employee motivation
  • Revenue growth management
  • Profitability improvement

Accomplishments

  • JM&A Finance Management Certification
  • Cardone Certified Sales Training
  • Cardone Sales Manager Training

Timeline

General Sales Manager

Jeff Smith Ford
02.2020 - 07.2024

General Manager

Five Star Toyota
01.2019 - 02.2020

Finance Director

Five Star Ford And Chevrolet
03.2007 - 12.2018

General Manager

Scott Evans CDJR
02.2002 - 02.2007

High School Diploma -

Douglas County High School
Michael Morgan