Michael Morgan

Corinth,KY

Summary

Production professional with track record of maintaining and improving production line efficiency. Known for strong focus on collaborative efforts and achieving results. Reliable team player with adaptability and attention to detail.

Overview

years of professional experience

Work History

Production Line Captian

Best Sanitizers

10.2024 - Current

Operated production machinery to ensure efficient assembly of sanitizing products.
Conducted quality checks to maintain product standards and minimize defects.
Assisted in troubleshooting equipment issues, reducing downtime during operations.
Followed instructions to make products in line with customer specifications.
Collaborated with other production workers to achieve smooth running of production line.
Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
Fostered a positive workplace culture that emphasized teamwork, communication, and mutual support among production line workers.
Demonstrated respect, friendliness and willingness to help wherever needed.

Quality Assurance Manager

Cengage Technical Support

07.2016 - 05.2019

Developed and implemented quality assurance protocols to enhance product reliability and compliance.
Conducted regular audits to assess adherence to quality standards and identify areas for process improvement.
Collaborated with cross-functional teams to streamline workflows and optimize production efficiency.
Trained and mentored junior QA staff on quality control techniques and best practices.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Investigated customer complaints and performed corrective actions to resolve quality issues.
Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Monitored staff organization and suggested improvements to daily functionality.

Training Specialist

Convergys

08.2011 - 07.2016

Developed and delivered training programs to enhance employee skills and knowledge.
Assessed training needs through surveys and performance evaluations to tailor content effectively.
Collaborated with department leaders to align training objectives with organizational goals.
Facilitated workshops and seminars, promoting interactive learning and engagement among participants.
Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
Developed lesson plans, instructional materials and written practice tests for AT&T Uverse.

Education

High School -

Lloyd High School

01.2000

Skills

Excellent communication skills
Attention to detail
Ability to collaborate effectively
Team collaboration
Conflict resolution coaching
Positive workplace culture promotion

Equipment operation
Teamwork and communication
Strong work ethic
Computer skills
Punctual and reliable

Timeline

Production Line Captian

Best Sanitizers

10.2024 - Current

Quality Assurance Manager

Cengage Technical Support

07.2016 - 05.2019

Training Specialist

Convergys

08.2011 - 07.2016

High School -

Lloyd High School

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<ul> <li>Responsibilities -Process Engineering: -</li> <li>Responsible for making SOP on required process flow for overall manufacturing.</li> <li>Responsible for doing validation and closing buy off points in line before starting an NPI.</li> <li>Making process mapping for on scrap and process issues to increase productivity in manufacturing.</li> <li>Responsible for doing analysis and making actions against failure to reduce production loss.</li> <li>Achieving standard targets requirement from customer end related to yield and scrap.</li> <li>Responsible for confirming QOC and OBA failures and as well as making analysis on that and sharing RCA (Root Cause and Analysis) to CFT (Cross Functional Team).</li> <li>Conducting MOM (Minutes of Meeting) on daily basis Among the Yield, Scrap and Production.</li> <li>Responsible for preparing PFMEA on process stages inline.</li> <li>Making a SWR (Special Work Request) for any process change to improve yield and productivity.</li> <li>Responsible for making reports based on analysis with PPT, and conducting CFT to present reports for failure reduction.</li> <li>Maintaining good yield graphs toward the given targets.</li> <li>Time study, standard time and manpower request, capacity analysis, and line balancing analysis.</li> <li>Preparing DFMA reports of manufacturing and assembly based on criticality. Process improvement activities and continuous improvement of the manufacturing process, material handling, and line layout.</li> <li>Organizing and executing all process activities, such as rejection and scrap reduction.</li> </ul> at Sunny Opotech India Pvt.Ltd<ul> <li>Responsibilities -Process Engineering: -</li> <li>Responsible for making SOP on required process flow for overall manufacturing.</li> <li>Responsible for doing validation and closing buy off points in line before starting an NPI.</li> <li>Making process mapping for on scrap and process issues to increase productivity in manufacturing.</li> <li>Responsible for doing analysis and making actions against failure to reduce production loss.</li> <li>Achieving standard targets requirement from customer end related to yield and scrap.</li> <li>Responsible for confirming QOC and OBA failures and as well as making analysis on that and sharing RCA (Root Cause and Analysis) to CFT (Cross Functional Team).</li> <li>Conducting MOM (Minutes of Meeting) on daily basis Among the Yield, Scrap and Production.</li> <li>Responsible for preparing PFMEA on process stages inline.</li> <li>Making a SWR (Special Work Request) for any process change to improve yield and productivity.</li> <li>Responsible for making reports based on analysis with PPT, and conducting CFT to present reports for failure reduction.</li> <li>Maintaining good yield graphs toward the given targets.</li> <li>Time study, standard time and manpower request, capacity analysis, and line balancing analysis.</li> <li>Preparing DFMA reports of manufacturing and assembly based on criticality. Process improvement activities and continuous improvement of the manufacturing process, material handling, and line layout.</li> <li>Organizing and executing all process activities, such as rejection and scrap reduction.</li> </ul> at Sunny Opotech India Pvt.Ltd