Michael Morris
Raleigh,NC
Summary
Well-grounded Senior Team Leader offering over 25 years of hands-on experience in the retail industry. Specialties include inventory management and process management. Hardworking and reliable individual visualizes and plans actions to meet aggressive goals.
Overview
21
21
years of professional experience
Work History
Grocery Manager
Target
Durham, NC
07.2005 - Current
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained records related to sales for store management.
Assistant Grocery Manager
Harris Teeter
Raleigh, NC
07.2002 - 07.2005
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
GED -
06.1991
Skills
- Visual Merchandising
- Price Structuring
- Inventory Merchandising
- Product Merchandising
- Task Delegation
- Safety Monitoring
- Complaint Handling
- Customer Service and Assistance
- Verbal and Written Communication
- Employee Management
- Ordering of Products
- Interpersonal and Written Communication
- Training and Development
- Product Promotion
- Inventory Control
- Teamwork and Collaboration
- Process Development and Streamlining
- Employee Development
- Business Leadership
- Performance Improvement
- Sales Tracking
- Management Team Building
- Data Analysis
- Schedule Management
- Inventory Management
- Employee Relations
- Materials Planning and Logistics
- Delegating Work
- Business Management
Timeline
Grocery Manager - Target
07.2005 - Current
Assistant Grocery Manager - Harris Teeter
07.2002 - 07.2005
Transylvania County Community College - GED,