Michael Morris
Raleigh,NC
Summary
Well-grounded Senior Team Leader offering over 25 years of hands-on experience in the retail industry. Specialties include inventory management and process management. Hardworking and reliable individual visualizes and plans actions to meet aggressive goals.
Overview
23
23
years of professional experience
Work History
Plant Production Supervisor
CINTAS, Professional Uniform and Facility Services
08.2023 - Current
- Coordinated cross-functional teams to troubleshoot issues, improving overall plant performance and productivity.
- Fostered a culture of innovation and continuous improvement, empowering employees to bring forward new ideas and solutions to enhance plant operations.
- Championed environmental sustainability efforts within the plant, reducing energy consumption and minimizing waste generation.
- Mentored and supervised plant employees, providing performance feedback and fostering professional growth.
- Reduced production costs by identifying areas of waste and implementing cost-saving measures.
- Facilitated open communication among team members by conducting regular meetings and promoting transparency across all levels of the organization.
- Enforced compliance with company policies and regulatory requirements, maintaining an environment that fosters ethical behavior at all times.
- Analyzed production data to identify trends and make informed decisions on process improvements.
- Led continuous improvement initiatives, driving operational excellence throughout the facility.
- Evaluated employee performance regularly, addressing concerns promptly to maintain a high-performing workforce.
- Optimized equipment usage by implementing preventative maintenance programs, reducing downtime and increasing productivity.
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Managed internal operational standards and productivity targets.
- Supervised ongoing daily production phases.
- Managed staff hiring, training and supervision.
- Cultivated professional working relationships with peers and supervisors.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Kept accurate and detailed records of personnel progress and productivity.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Managed team of 37 production associates, overseeing productive production processes and meeting all deadlines.
Senior Sales Floor Team Leader
Target
07.2005 - 01.2023
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained records related to sales for store management.
- Recruited, hired and trained team of 18 salespeople.
Assistant Grocery Manager
Harris Teeter
07.2002 - 07.2005
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
GED -
Transylvania County Community College
Brevard, NC06.1991
Skills
- Safety Monitoring
- Employee Management
- Ordering of Products
- Training and Development
- Process Development and Streamlining
- Business Leadership
- Performance Improvement
- Inventory Management
Timeline
Plant Production Supervisor
CINTAS, Professional Uniform and Facility Services
08.2023 - Current
Senior Sales Floor Team Leader
Target
07.2005 - 01.2023
Assistant Grocery Manager
Harris Teeter
07.2002 - 07.2005
GED -
Transylvania County Community College
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