Michael Morro
Summary
Well-qualified individual with proven success in improving operations, working with customers, and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further achieve company goals desired outcomes with a personable and coachable attitude. Ready to leverage experience and knowledge with a no-quit mindset to take on new and familiar professional challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Property Manager
Self-Employed
12.2019 - Current
- Engaged in the selling/renting out of multiple personal residential realty owned in the Orlando, FL area.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
Specialty Vehicle Loss Valuator
DCI Solutions
01.2019 - 05.2019
- Utilized software designed to compare and evaluate specialty vehicles values due to total loss such as utility trucks, work vans, and semi-tractor trailers.
- Browsed similar vehicles online and communicated with dealers to compare loss vehicle with replacement values.
- Collaborated with insurance companies/adjusters to deliver professionally valuated loss reports.
Finance Director/Sales Manager
Fields Auto -FIAT, MINI, Bentley/Rolls Royce/Lambo
04.2015 - 12.2017
- Acquired Financing/Spoke with Lenders to Achieve Customer Loan/Lease Approvals
- Final Deal Contracting, Booking & Finalizing
- Structured Sales Deals & Closed Deals
- Utilized CRM, DMS & Lender/Credit Approval PC Programs Daily
- Created Excel Spreadsheets to Track YOY Sales & Goals
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Worked Closely with Lending Representatives/Loan Officers
- Evaluated Customer Credit Bureau and Calculated Loan Eligibility/Most Effective Route in Regards to Debt to Income, Payment to Income & Loan to Value Ratios
- Constantly Marketed New Ways to Capture Business
- Trained Salespersons on Sales Techniques/Evaluated Frequently
- Led successful negotiations on financing terms, resulting in lower interest rates and improved cash flow for the organization.
- Utilized financial software to prepare consolidated financial statements.
Sales Advisor & Acquisition Manager
Fields Auto Group -FIAT
06.2013 - 04.2015
- Interacted with Customers & Effectively Closed Vehicle Sales
- Engaged in High Pressure Negotiations & Overcame Objections
- Extra Curricular Event Coordination/Involvement
- Captured Vehicle Acquisitions for Inventory/Used Car Management
- Legal Contracting of Vehicle Acquisitions
- Structured Lead Campaigns to Captivate Consumer Interest
- Accurately Evaluated Vehicle Values/Market Comparisons
Internet Sales Coordinator
Fields Auto Group -All Locations
02.2012 - 06.2013
- Quickly Responded to Internet Inquiries with Accurate Information
- Followed Up with Internet Leads and Captured Appointments
- Knowledgeably Guided Internet Lead Customers Regarding Vehicle Inquiries
- Created Effective Email Templates/Monthly Email Blasts/Ads
- Utilized CRM & DMS System to Organize Leads and Sift Through Auto Group Vehicle Database
- Created Monthly Excel Spreadsheets to Track Lead Conversion/Commission
Education
High School Diploma -
Lake Brantley High School
Altamonte Springs, FL06.2006
Skills
- CRM Software
- Financial Oversight
- Administrative Leadership
- Creative and Adaptable
- Exceptional oral and written communication skills
- Dispute Handling
- Staff Coordination
- Microsoft Office
- Property Management Expertise
- Data Entry
- Compliance Monitoring
- Property Management
Certification
FL 0620 ALL LINES ADJUSTER LICENSE,
01/01/19 - 01/01/21
Timeline
Property Manager
Self-Employed
12.2019 - Current
Specialty Vehicle Loss Valuator
DCI Solutions
01.2019 - 05.2019
Finance Director/Sales Manager
Fields Auto -FIAT, MINI, Bentley/Rolls Royce/Lambo
04.2015 - 12.2017
Sales Advisor & Acquisition Manager
Fields Auto Group -FIAT
06.2013 - 04.2015
Internet Sales Coordinator
Fields Auto Group -All Locations
02.2012 - 06.2013
High School Diploma -
Lake Brantley High School