Summary
Overview
Work History
Education
Skills
fishing and gardening
Timeline
Generic

Michael Moschello

Titusville,FL

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Service Technician

Ricoh Americas Corporation
09.2000 - 10.2012
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Provide support to Kennedy Space Center with the nest group
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • excellent customer service skills
  • Provide support of the Kennedy Space center ACES group
  • inspected equipment to diagnose operational issues.
  • responsible for vehicle inventory keeping stock and applying the location of part use

Education

Computer Repair Technology

Easter Florida State College
Palm Bay, FL
06.1998

Skills

  • Project Oversight
  • Quality Assurance
  • Equipment Troubleshooting
  • Technical Support
  • MCSA
  • MTA

fishing and gardening

They are both a good way to clear my head with the added chance of fresh food at the dinner table

Timeline

Service Technician

Ricoh Americas Corporation
09.2000 - 10.2012

Computer Repair Technology

Easter Florida State College
Michael Moschello