Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Michael Moses

Hawk Point,MO

Summary

Energetic General Manager with 10 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction.

Overview

16
16
years of professional experience

Work History

General Manager

Imos Pizza
O'Fallon, MO
05.2019 - Current
  • Set clear expectations and created positive working environment for employees.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Limited portion sizes and used garnishes to control food costs.
  • Carefully interviewed, selected, trained and supervised staff.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Led and directed team members on effective methods, operations and procedures.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

Assistant Manager

Imos Pizza
O'Fallon, MO
08.2009 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Education

Associate of Science -

Saint Charles Community College
Saint Charles, MO

High School Diploma -

Fort Zumwalt West High
O'Fallon, MO
05.2008

Skills

  • Hiring and Onboarding
  • Performance Monitoring and Evaluation
  • Disciplinary Action
  • Restaurant Operation
  • Labor and Overhead Cost Estimation
  • Staff Scheduling
  • Food Safety and Sanitation
  • Health Code Compliance
  • Staffing and Sales Reporting
  • Customer Loyalty
  • Safe Work Practices
  • Inventory and Supply Control

Timeline

General Manager

Imos Pizza
05.2019 - Current

Assistant Manager

Imos Pizza
08.2009 - Current

Associate of Science -

Saint Charles Community College

High School Diploma -

Fort Zumwalt West High

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Michael Moses