Michael Mosher
Berthoud,CO
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Insurance Agent
Colorado Farm Bureau Insurance Company
04.2022 - 12.2023
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Structures/Construction
Arkansas Air National Guard
04.2017 - 04.2022
- Increased project efficiency by effectively organizing and managing construction materials on job sites.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Improved worksite safety by consistently adhering to company protocols and guidelines.
- Enhanced client satisfaction by maintaining a clean and organized work environment throughout the construction process.
- Reduced material waste by accurately measuring and cutting building materials according to specifications.
- Maintained equipment functionality by conducting regular inspections and performing basic maintenance tasks when necessary.
- Increased productivity through effective communication with supervisors and colleagues regarding task progress and potential issues encountered during the construction process.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Contributed to a well-rounded construction team by acquiring new skills and certifications in areas such as heavy equipment operation, ensuring versatility within the workforce.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Dug trenches and set up forms to specified requirements for concrete pours.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Helped with door and window installations.
- Worked on sites, installing roofs and other exterior components.
Law Enforcement Officer
City Of Searcy Police Department
12.2010 - 03.2022
- Enhanced community safety by conducting regular patrols and responding to emergency calls promptly.
- Improved traffic flow and reduced accidents by enforcing traffic regulations and monitoring intersections.
- Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
- Conducted thorough investigations for criminal cases, resulting in successful apprehensions of offenders.
- Boosted public trust with law enforcement through active engagement in community events and programs.
- Maintained order during large-scale events by collaborating with inter-agency partners and coordinating crowd control measures.
- Prevented escalation of conflicts by effectively mediating disputes between parties involved in incidents.
- Streamlined paperwork processing through accurate documentation of incidents, arrests, and case files.
- Supported fellow officers during high-risk situations by providing backup, tactical support, and clear communication throughout incidents.
- Completed comprehensive training courses in firearms proficiency, self-defense tactics, first aid response, crisis management, among others for professional growth as a law enforcement officer.
- Promoted a positive image of law enforcement officers among youths by engaging them with educational programs on safety awareness at schools or community centers.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Answered emergency calls for help from citizens and business owners.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Trained other officers in firearms and self-defense tactics.
Lawn Spray Technician
Lincoln Lawncare
03.2007 - 12.2010
- Improved lawn health by accurately applying fertilizers, herbicides, and insecticides according to client needs.
- Enhanced customer satisfaction by promptly responding to service requests and providing professional lawn care solutions.
- Increased client retention by delivering consistent and high-quality lawn care results with each service visit.
- Maintained safe working environment through proper storage, transportation, and disposal of chemicals used in treatments.
- Collaborated with team members to complete large-scale projects efficiently and within established timeframes.
- Conducted thorough inspections of lawns to identify potential issues such as pests or diseases before administering treatments.
- Streamlined workflow processes by regularly maintaining spray equipment to ensure efficient operation during treatments.
- Managed inventory effectively by tracking usage patterns and placing orders for supplies as needed to avoid shortages or delays in service delivery.
- Upheld high standards of professionalism in appearance and demeanor while interacting with clients during service calls.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained routine landscaping schedules to boost lawn health.
- Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
- Observed company safety guidelines and maintained tight timetables when applying chemicals, lifting heavy objects and operating equipment.
Assembly Line Worker
Maytag
09.2005 - 12.2006
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
Reconnaissance Marine/Field Radio Operator
United States Marine Corps
11.2001 - 09.2005
- Enhanced team efficiency by conducting thorough reconnaissance missions and gathering accurate intelligence data.
- Improved mission success rates through diligent analysis of gathered information and timely communication with command.
- Conducted covert surveillance operations for the identification of potential threats and ensured safety of military personnel.
- Provided valuable support to combat units by effectively scouting enemy locations and identifying targets for engagement.
- Assisted in the development of strategic plans, utilizing gathered intelligence data to inform tactical decisions.
- Maintained a high level of physical fitness and combat readiness, ensuring optimal performance during demanding reconnaissance operations.
- Collaborated with fellow Marines to execute complex missions swiftly and efficiently under high-pressure situations.
- Operated advanced equipment proficiently, including night vision devices, GPS systems, and communication gear for successful mission execution.
- Participated in extensive training exercises to hone critical skills such as navigation, marksmanship, hand-to-hand combat, and survival techniques.
- Developed comprehensive reports detailing reconnaissance findings which informed key stakeholders on emerging threats and operational strategies.
- Increased situational awareness by maintaining constant communication with command elements during mission execution.
- Assisted in the planning and execution of specialized operations such as raids or hostage rescue scenarios using acquired intelligence data.
- Utilized expert knowledge in topography and map reading to navigate unfamiliar terrain accurately while minimizing detection risks.
- Adapted rapidly to changing environments and mission requirements by demonstrating flexibility in task allocation and resource management.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Maintained required level of proficiency in use of firearms.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Enhanced communication efficiency by installing and maintaining field radio equipment.
- Provided reliable communication support for field operations, ensuring mission success.
- Optimized signal strength and clarity by accurately configuring radio frequencies and settings.
- Ensured operational readiness with regular equipment inspections, maintenance, and repairs.
- Increased team cohesion through effective training of personnel on radio operation protocols.
- Safeguarded sensitive information with strict adherence to security protocols during transmission and reception.
- Reduced downtime with rapid troubleshooting and repair of malfunctioning radio equipment.
- Maximized range capabilities through expert knowledge of antenna configurations and power settings.
- Fostered strong relationships with adjacent units by providing timely assistance during joint operations or emergency situations.
- Streamlined inventory management through meticulous tracking of available radios, batteries, antennas, accessories.
- Safeguarded top secret classified documents and equipment.
Education
None - Electronic Media
Harding University
Searcy, ARYes -
Englewood High School
Englewood, CO05.1998
Skills
- Troubleshooting
- Problem-Solving
- Analytical Thinking
- Customer Relations
- Relationship Building
- Flexible and Adaptable
- Dependable and Responsible
Timeline
Insurance Agent
Colorado Farm Bureau Insurance Company
04.2022 - 12.2023
Structures/Construction
Arkansas Air National Guard
04.2017 - 04.2022
Law Enforcement Officer
City Of Searcy Police Department
12.2010 - 03.2022
Lawn Spray Technician
Lincoln Lawncare
03.2007 - 12.2010
Assembly Line Worker
Maytag
09.2005 - 12.2006
Reconnaissance Marine/Field Radio Operator
United States Marine Corps
11.2001 - 09.2005
None - Electronic Media
Harding University
Yes -
Englewood High School
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