Michael Mosley
The Colony
Summary
Dynamic and results-driven professional with extensive experience as a Company Driver at Marten Transport. Proven expertise in vehicle inspection and route planning, consistently ensuring on-time deliveries while fostering exceptional customer service. Adept at problem-solving and maintaining safety compliance, contributing to a flawless driving record and enhanced operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Company Driver
Marten Transport
Desoto
07.2021 - Current
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Transported orders and miscellaneous items to and from defined locations.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Delivery Driver
Coca Cola Refreshments
Mesquite
03.2021 - 04.2025
- Inspected vehicles' condition, supplies and equipment before and after trips
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Company Driver
Arnold Transportation
Grand Prairie
05.2021 - 06.2021
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Maintained flawless driving record throughout employment.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Transported goods to and from specified destinations in accordance with delivery schedules.
Company Driver
Marten Transport
Desoto
04.2020 - 02.2021
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Maintained flawless driving record throughout employment.
- Loaded and unloaded delivery vehicles with required packages, documents or other materials for specific routes.
OTR Driver/Warehouse Worker
Barkman Honey
Hillsboro
02.2018 - 04.2020
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Performed basic maintenance on vehicles such as checking fluid levels and tire pressure.
- Managed paperwork including bills of lading, manifests, inspection reports, accident reports.
- Monitored shipments closely throughout transit period to ensure proper delivery timeframes were met.
- Ensured that cargo was properly loaded and secured before departing from each stop along route.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Loaded and unloaded cargo in a timely manner according to customer specifications.
Sales Rep
All Safe Pest and Termite
Plano
02.2016 - 02.2018
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared and delivered appropriate presentations on products and services.
- Recruited, hired and trained new hires to optimize profitability.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated deals and handled complaints or objections.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Coordinated with other departments to ensure timely delivery of orders.
Team Leader
Super Target
The Colony
10.2014 - 02.2018
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Set specific goals for projects to measure progress and evaluate end results.
- Implemented strategic plans to enhance team performance and productivity.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular performance reviews to assess individual team member progress.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
Pharmacy Technician
Walmart Supercenter
Fort Smith
01.2007 - 10.2014
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Assisted in training new employees on pharmacy procedures.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Education
Associate of Applied Science - Auto Tech
Arkansas Tech University Ozark Campus
Ozark, AR06-2007
Bachelor of Science - Criminal Justice
University of Arkansas Fort Smith
Fort Smith, ARSkills
- Vehicle inspection
- Route planning
- Cargo loading
- Equipment maintenance
- Customer service
- Safety compliance
- Time management
- Problem solving
- Interpersonal communication
- Adaptability
- Attention to detail
- Team collaboration
- Navigation and map-reading
- Basic mechanical skills
- Communication skills
- Forklift operation
- Task prioritization
Accomplishments
- Company driver of the month; Febuary 2024
- Driver trainer and mentor
- Above and beyond customer service skills
- excellent problem solver
Languages
English
Professional
Spanish
Elementary
Certification
- ASE certified both automotive and collision repair
- basic welding
- Class A CDL
Timeline
Company Driver
Marten Transport
07.2021 - Current
Company Driver
Arnold Transportation
05.2021 - 06.2021
Delivery Driver
Coca Cola Refreshments
03.2021 - 04.2025
Company Driver
Marten Transport
04.2020 - 02.2021
OTR Driver/Warehouse Worker
Barkman Honey
02.2018 - 04.2020
Sales Rep
All Safe Pest and Termite
02.2016 - 02.2018
Team Leader
Super Target
10.2014 - 02.2018
Pharmacy Technician
Walmart Supercenter
01.2007 - 10.2014
Associate of Applied Science - Auto Tech
Arkansas Tech University Ozark Campus
Bachelor of Science - Criminal Justice
University of Arkansas Fort Smith
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