Michael Mozzicato
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Cleaning procedures, inventory rotation and customer relations. Hardworking and passionate job seeker with strong organizational skills eager to secure suitable position. Ready Reliable Worker bringing top notch performance. Completes tasks quickly and with professionalism. Excellent understanding to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Assistant Department Manager/Service Deli Clerk
Stop & Shop
09.2021 - 11.2023
- Assisted in increasing sales revenue through effective merchandising and promotional efforts.
- Reduced employee turnover by fostering positive work environment and providing ongoing support to team members.
- Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
- Collaborated with department manager to develop and implement strategic plans for growth and improvement.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
- Implemented inventory control measures to reduce shrinkage and maintain optimal stock levels.
- Contributed to successful achievement of department goals by consistently meeting or exceeding sales targets.
- Oversaw daily operations within department, ensuring tasks were completed accurately and on time.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Prepared custom sandwich orders for customers, resulting in increase of repeat business.
Uber Driver
Uber
07.2019 - 08.2021
- Maintained a high driver rating through excellent communication and navigational skills.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Increased efficiency with effective route planning and GPS navigation usage.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
U.P.S Driver
UPS
05.2017 - 06.2019
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to correct recipients.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting delivery process.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Registrar's Assistant
East Haven Town Hall
03.2015 - 04.2017
- Greeted every guest with personable approach and provided knowledgeable service.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Updated computer system with latest information to keep records current and accurate.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Basic Computer Skills
- Set up elections
Cherry Picker Operator
New Breed Logistics
01.2013 - 02.2014
- Improved workplace safety by conducting routine equipment inspections and maintenance checks on cherry pickers.
- Enhanced team productivity by efficiently coordinating tasks and schedules for cherry picker operations.
- Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
- Streamlined workflow, implemented proper lifting techniques, and maintained clean working environment.
- Contributed to overall project success by providing accurate inventory management through precise material handling using cherry pickers.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded materials and goods at designated locations for best project availability.
Warehouse Forklift Operator
AMI Distributors
10.2007 - 12.2012
- Ensured timely deliveries by efficiently loading and unloading trucks with use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Maintained organized warehouse by systematically arranging products using forklift according to company guidelines.
- Optimized warehouse space utilization by effectively stacking pallets using forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Expedited shipment processes by accurately pulling orders from inventory shelves using forklift following pick tickets specifications.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with use of attachments on the forklift.
- Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Education
High School Diploma -
East Haven High School
East Haven, CT06.2008
Skills
- Staff Scheduling
- Workplace Safety
- Employee Motivation
- Team Management
- Proactive and Focused
- Goal Setting
- Critical Thinking
- Willing to Learn
- Relationship Building
- Customer Service
- Problem-solving abilities
- Know Your Customer
Timeline
Assistant Department Manager/Service Deli Clerk
Stop & Shop
09.2021 - 11.2023
Uber Driver
Uber
07.2019 - 08.2021
U.P.S Driver
UPS
05.2017 - 06.2019
Registrar's Assistant
East Haven Town Hall
03.2015 - 04.2017
Cherry Picker Operator
New Breed Logistics
01.2013 - 02.2014
Warehouse Forklift Operator
AMI Distributors
10.2007 - 12.2012
High School Diploma -
East Haven High School