Michael Mule'

Associate

RaceTrac

01.2024 - Current

Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback.

Stocker

Family Dollar

03.2023 - 01.2024

Stocked shelves with new merchandise and checked for outdated or damaged items.
Lifted materials of varied weights on regular basis.
Faced products on shelves and displays to meet company policies.
Received incoming product deliveries and relocated to storage shelves, coolers, or bins.

Senior Pharmacy Technician

Walgreens

12.2006 - 02.2016

Helped with purchases and signed customers up for rewards program.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Tagged merchandise, updated signs and built displays for new and promotional products.
Received and processed face-to-face and online orders for photo prints and specialty items.
Accepted cash and credit card payments, issued receipts and provided change.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Collected payments and provided accurate change.
Worked closely with front-end staff to assist customers.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Oversaw maintenance of lab printers and photo processing equipment to deliver consistent functionality.
Processed sales transactions to prevent long customer wait times.
Learned roles of other departments to provide coverage and keep store operational.
Used suggestive selling techniques to promote add-on sales.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Operated cash register or POS system to receive payment by cash, check and credit card.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Assisted customers with design projects for completion in photo lab.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
Verified customer age requirement for alcohol or tobacco purchases.
Delivered high level of customer service to patrons using active listening and engagement skills.
Discounted purchases by scanning and redeeming coupons.
Answered customer questions and provided store information.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Interpreted and processed medication orders under supervision of pharmacist.
Answered product questions with up-to-date knowledge of sales and store promotions.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Completed daily checklists to maximize productivity of photo department operations.

Summary

Overview

Work History

Associate

Stocker

Senior Pharmacy Technician

Education

High School Diploma -

Skills

Education and Training

Timeline

Associate

Stocker

Senior Pharmacy Technician

High School Diploma -

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