MICHAEL MULIG

• Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
• Maintained customer satisfaction with timely table check-ins to assess F&B needs.
• Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.

• Provided exceptional dining experience for guests while maintaining consistent table presence in a fast-paced, nightlife environment without distraction.
• Experienced assisting noteworthy celebrities and socialites with impeccable dining service as well as presenting and maintaining bottle service for VIP clientele

• Skilled serving, tray-passing, and banquet serving for exclusive venue buyouts.

• Participated in an extensive venue openings training program and improved experience working in a high-volume venue under strict time constraints.

• Trained new team members on restaurant procedures, menu items, and performance.

• Served food and beverages promptly with focused attention to customer needs in a fine dining atmosphere.