Michael Mullis
Summary
Driven professional with a proven track record in process optimization and team leadership, notably at Precision Optics. Skilled in laboratory techniques and equipment assembly, coupled with exceptional organizational skills and the ability to foster meaningful relationships. Demonstrated success in enhancing productivity and quality control through effective communication and meticulous attention to detail.
Overview
7
7
years of professional experience
Work History
Hard Coat Chemical Technician
Precision Optics
Saint Cloud, MN
08.2021 - Current
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Restocked laboratory workstations and sterilized surfaces, maintaining readiness for various tasks.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with others.
- Understanding of the process and procedures of Dip coating and AR coating.
- Understanding of how the Dip coating machines should be running.
- The ability to operate PAC lines, DPD9 lines, D13 lines, and Leybolds.
- The ability and know how to test and titrate various chemicals and DIP coatings.
- The ability to operate equipment like viscometer, Moisture meter, NaOH tester.
Assistant Manager
Ebert's And Gerbert's (Coborns Inc.)
Sartell, MN
05.2020 - 07.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated catering orders and preparation of catering orders.
- Delivered orders to customers within allotted time frame.
- Ensured tills were counted and reset at the end of shift.
Deli Merchandiser Lead
Coborns Inc.
Sauk Rapids, MN
03.2019 - 04.2020
- Made food according to standard recipes with requested changes for customer satisfaction.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Greeted customers at counter to fulfill requests and answer questions.
- Helped maintain productivity of team members to ensure maximum profitability.
- Ensured the constant cleanliness of the department.
- Helped by taking catering orders, preparing catering orders and delivering orders.
Assistant Manager
Zaxbys
Saint Augustine, FL
03.2018 - 02.2019
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored security to protect employees, customers and property.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
St.Augustine High School
St. Augustine FlSkills
- Laboratory techniques
- Hazardous Materials Handling
- Equipment Assembly
- Data Interpretation
- Process Optimization
- Sample Preparation
- Chemical Analysis
- ISO Compliance
- Corrective Action Implementation
- Machinery troubleshooting
- Time management abilities
- Problem-solving abilities
- Active Listening
- Laboratory Testing
- Reliability
- Personnel Training
- Organizational Skills
- Multitasking
- Attention to Detail
- Excellent Communication
- Quality Control
- Relationship Building
- Chemical neutralization
- Teamwork and Collaboration
- Written Communication
Timeline
Hard Coat Chemical Technician
Precision Optics
08.2021 - Current
Assistant Manager
Ebert's And Gerbert's (Coborns Inc.)
05.2020 - 07.2021
Deli Merchandiser Lead
Coborns Inc.
03.2019 - 04.2020
Assistant Manager
Zaxbys
03.2018 - 02.2019
St.Augustine High School