Python
Michael Munene Mwirichia
Business Strategy And Analyst
Lawrence
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Developed strong organizational and multitasking abilities in fast-paced office environment. Skilled in managing schedules, coordinating meetings, and handling communications. Seeking to transition into new field, leveraging transferable skills to contribute effectively in diverse settings.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Service Crew Leader
University of Kansas
Lawrence, KS
08.2024 - 04.2025
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
Office Administrator
Amitruck LTD
02.2024 - 06.2024
- Managed office operations, coordinating schedules, handling correspondence, and ensuring smooth communication between departments to support logistics work flows.
- Processed and tracked shipping documents, invoicing, and inventory records, ensuring accurate and timely reporting for internal teams and clients.
- Collaborated with logistics and warehouse teams to streamline administrative tasks.
- Managed office operations, coordinated schedules, and facilitated internal communication to support logistics workflows.
- Ensured accurate handling and timely processing of shipping documents, invoices, and inventory records.
- Supported cross-departmental efficiency in logistics and warehouse operations through streamlined administrative support.
Account management Intern
Amitruck LTD
09.2023 - 01.2024
- Analyzed customer data using SQL, evaluated key metrics and improve customer support processes.
- Ensuring the team had actionable insights for the Next Business Action (NBA) software.
- Created and shared weekly Excel reports and dashboard summaries with both the team and management, keeping everyone informed on service performance and areas for improvement.
- Collaborated with a team of interns to develop a business case, presenting findings and actionable solutions to senior leadership to enhance overall customer experience and streamline operations.
- Analyzed customer data using SQL and Excel, identifying key metrics and improving support workflows.
- Developed and shared weekly dashboards with team leads, supporting performance reviews and strategic planning.
- Presented a business case with a team of interns to senior leadership, proposing solutions to enhance customer experience and efficiency.
Business Development Representative
Peak and Dale LTD
05.2023 - 09.2023
- Working under business developer as a strategy assistant.
- My key duties were in assisting in research on industry trends and marketing.
- Help in development of strategy for clients.
- Prepared report on all of the above information and reported on insights or future adjustments.
- Conducted market and industry research to inform strategic plans.
- Assisted in developing client strategy presentations and implementation reports.
- Delivered actionable insights that supported internal and client-facing business development efforts.
Debt collections
Mordern Recovery
01.2020 - 04.2023
- Analyzed historical and current financial data to identify trends in debt collection performance.
- Collect data, prepare reports and communicate the insights look at recent financial debt collection performance and identify trends that can help improve performance.
- Consult with the management team to develop long-term strategy plans of debt collections.
- Collected and analyzed financial data to track debt collection trends.
- Prepared performance reports and advised management on long-term recovery strategies.
Sales Executive
Apollo
Lawrence, KS
01.2023 - 03.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Education
Master of Business Analytics - Business
University of Kansas
Lawrence, KS05-2025
Bachelor of Science - Business Administration
United States International University Africa
Nairobi10-2023
Skills
SQL proficiency
Excel data analysis
Proficient in Spanish
Administrative assistance proficiency
Python programming
Customer relationship management
Administrative support
Database management
Team leadership
Team management
Project Management
Development of analytical reports
Activities
- Kaloleni Children's Home, Nairobi, Kenya, 01/20 - Present, I am a volunteer at a children's home in Kenya for orphans and needy children. I enjoy doing it because it gives me a sense of purpose.
- M.P.Shah Hospital, 11/17 - 01/18, I was responsible for filling and data recording, organizing pharmaceutical drugs, and providing front desk customer service assistance. I also prepared reports based on this data and shared key insights to improve operational efficiency and customer interactions.
Certification
CM - Certified Manager Certification
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 60 staff members.
- Collaborated with team of 50 in the development of Transportation optimization.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Sit in stillness upon the shoulders of giants, and you’ll come to see how freely the wise share their truths with those willing to listen.
Mwirichia
Software
SQL
C
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Spanish
Limited Working
Swahili
Native or Bilingual
Interests
Python
Aviation
Football
Gaming
Affiliations
- ACM
- University of Kansas
Timeline
CM - Certified Manager Certification
03-2025
Service Crew Leader
University of Kansas
08.2024 - 04.2025
Office Administrator
Amitruck LTD
02.2024 - 06.2024
Account management Intern
Amitruck LTD
09.2023 - 01.2024
Business Development Representative
Peak and Dale LTD
05.2023 - 09.2023
Sales Executive
Apollo
01.2023 - 03.2023
Debt collections
Mordern Recovery
01.2020 - 04.2023
Master of Business Analytics - Business
University of Kansas
Bachelor of Science - Business Administration
United States International University Africa