Michael Munns
Lake Worth,Florida
Summary
Dynamic maintenance professional with extensive experience in staff management and problem-solving. Proven ability to implement preventive maintenance programs and optimize resource allocation, leading to improved operational efficiency and enhanced team collaboration.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Commercial Maintenance Director
Greenscape Design Inc.
Loxahatchee Groves, FL
02.2025 - Current
- Supervised daily maintenance operations, ensuring compliance with safety standards and protocols.
- Coordinated scheduling of maintenance tasks to optimize team productivity and resource allocation.
- Trained new staff on equipment usage, safety procedures, and best practices for maintenance tasks.
- Implemented preventive maintenance programs to reduce downtime and enhance facility performance.
- Developed and maintained inventory management systems for tools, supplies, and equipment.
- Inspected facilities regularly to identify issues and coordinate timely repairs or improvements.
- Fostered communication between departments to address maintenance needs efficiently and effectively.
- Established strong working relationships with contractors to ensure timely completion of outsourced projects.
- Assisted in budget planning by tracking expenses related to maintenance operations and projects.
- Maintained excellent safety standards throughout the workplace by providing comprehensive training and resources for employees.
- Reduced downtime for equipment by implementing a preventive maintenance program and scheduling routine checks.
- Ensured compliance with local building codes and regulations through diligent adherence to guidelines during repairs and installations.
- Oversaw budget management for the maintenance department, optimizing spending on labor, parts, and supplies.
- Assisted in the design and implementation of facility layouts that promoted efficient workflow patterns.
Owner/Operator
Elite Landscape Concepts, Inc
Boynton Beach, FL
08.2017 - 01.2025
- Managed day-to-day operations for diverse landscaping projects, ensuring timely completion and quality standards.
- Developed and implemented strategic marketing initiatives to expand client base and enhance brand visibility.
- Oversaw financial management, including budgeting, invoicing, and expense tracking, to optimize profitability.
- Trained and mentored staff in best practices for landscape design, installation, and maintenance techniques.
- Established vendor relationships to secure high-quality materials at competitive prices while maintaining project timelines.
- Conducted site assessments to provide clients with tailored landscaping solutions that meet their specific needs.
- Streamlined operational processes through the adoption of new tools and technology for improved efficiency.
- Led team meetings to align on project goals, address challenges, and promote a collaborative work environment.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior Service to customers.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
Operationd Manager
Top Cut Lawn Services
Boynton Beach, FL
11.2015 - 08.2017
- Streamlined scheduling processes to enhance operational efficiency and service delivery.
- Developed training programs for staff, improving team performance and service quality.
- Implemented inventory management systems to optimize resource allocation and reduce waste.
- Coordinated maintenance schedules, ensuring equipment reliability and minimizing downtime.
- Oversaw budgeting activities, maintaining cost-effective operations while ensuring high-quality service standards.
- Fostered strong client relationships through effective communication, resulting in increased customer satisfaction and retention.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Branch Manager
Yellowstone Landscape Group
West Palm Beach, FL
03.2013 - 11.2015
- Led branch operations, ensuring efficient service delivery and adherence to company standards.
- Developed and implemented strategic plans to drive business growth and enhance customer satisfaction.
- Mentored staff, fostering a collaborative environment that promoted professional development and teamwork.
- Analyzed market trends to identify opportunities for expansion and improvement in service offerings.
- Managed budgets effectively, optimizing resource allocation for maximum operational efficiency.
- Established performance metrics, monitoring progress to ensure alignment with organizational goals.
- Enhanced client relationships through proactive communication and tailored service solutions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Owner/Operator
Advanced Outdoor Living, Inc.
Ormond Beach, FL
07.2012 - 03.2013
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed business plan, processes and procedures to provide superior Service to customers.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Superintendent
The Collins Group
Pendleton, SC
10.2007 - 07.2012
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Developed and implemented operational strategies to enhance workflow efficiency and productivity.
- Mentored junior staff, fostering skill development and promoting a collaborative team environment.
- Managed project timelines, coordinating resources to ensure timely completion of construction initiatives.
- Led regular inspections to assess compliance with regulatory requirements and industry standards.
- Analyzed project budgets, identifying areas for cost reduction while maintaining quality outcomes.
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
Owner/Operator
Lawn Keeper Inc.
Jupiter, FL
11.1992 - 10.2007
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Implemented effective financial management practices, improving cash flow and profitability.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Implemented sustainable practices, reducing environmental impact.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Owner/Operator
Munns Enterprises Inc.
Kill Devil Hills, NC
09.1988 - 10.1992
- Managed day-to-day operations for diverse painting and water proofing projects, ensuring timely completion and quality standards.
- Developed and implemented strategic marketing initiatives to expand client base and enhance brand visibility.
- Oversaw financial management, including budgeting, invoicing, and expense tracking, to optimize profitability.
- Trained and mentored staff in best practices for landscape design, installation, and maintenance techniques.
- Established vendor relationships to secure high-quality materials at competitive prices while maintaining project timelines.
Financial Analyst
JP Morgan
New York, NY
08.1987 - 09.1988
- Conducted financial analysis to support investment strategies and risk management initiatives.
- Developed financial models to forecast revenue and assess market trends for decision-making.
- Collaborated with cross-functional teams to streamline reporting processes and enhance data accuracy.
- Led budgeting and forecasting processes, ensuring alignment with organizational goals and objectives.
Education
Bachelor of Science - Economics/Finance
Fairleigh Dickinson University
Madison, NJ06-1987
Skills
- Maintenance planning
- Work order management
- Safety protocols
- Staff management
- Profit and Loss
Accomplishments
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
- Repeatedly received recognition from superiors for excellence in service.
- Earned Class Endorsements.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 25 staff members.
Certification
Certified in Waterfall construction.
Timeline
Commercial Maintenance Director
Greenscape Design Inc.
02.2025 - Current
Owner/Operator
Elite Landscape Concepts, Inc
08.2017 - 01.2025
Operationd Manager
Top Cut Lawn Services
11.2015 - 08.2017
Branch Manager
Yellowstone Landscape Group
03.2013 - 11.2015
Owner/Operator
Advanced Outdoor Living, Inc.
07.2012 - 03.2013
Superintendent
The Collins Group
10.2007 - 07.2012
Owner/Operator
Lawn Keeper Inc.
11.1992 - 10.2007
Owner/Operator
Munns Enterprises Inc.
09.1988 - 10.1992
Financial Analyst
JP Morgan
08.1987 - 09.1988
Bachelor of Science - Economics/Finance
Fairleigh Dickinson University