Michael Munro
general manager/chef
Hubbard,OR
Summary
Dynamic executive with a proven track record at Muntor LLC, driving revenue growth and operational excellence. Skilled in strategic planning and team building, I enhanced customer satisfaction and optimized resource allocation, leading to significant profitability improvements. Adept at fostering stakeholder relationships and managing crisis situations effectively.
Results-oriented restaurant executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion, and positive corporate culture as keys to success.
Talented President with excellent employee development, customer service and analytics skills coupled with more than 40 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
10
10
years of professional experience
Work History
President and COO
Muntor LLC
01.2016 - Current
- Developed and implemented strategic initiatives to enhance organizational performance and growth.
- Led cross-functional teams to drive innovation and operational efficiency across all departments.
- Cultivated relationships with stakeholders, ensuring alignment with company goals and objectives.
- Oversaw budgeting processes, optimizing resource allocation to maximize profitability.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
General Manager/Chef
The Oar House Bar & Grill
03.2016 - 01.2026
- Collaborated with team to optimize daily operations and workflow efficiency.
- Assisted in developing operational protocols for consistent service delivery.
- Supported recruitment efforts by conducting initial candidate screenings and Final interviews.
- Engaged in training sessions for FOH as well as BOH to enhance skills and knowledge of staff members.
Education
Associate of Science - Business Administration And Management
Spokane Falls Community College
Spokane, WA05-1988
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Operations management
- Staff training
- Sales and marketing
- Business development
- Contract negotiation
- Strategic visioning
- Revenue generation
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 100% growth of customer base.
- Awarded Best Burger in 2022 for Tillamook County
- Top 10 places Oregon Coast - Tillamook Guide 2017
- Gerry Frank's "Oregon" Best Places to Eat book/guide
- Re-designed kitchen stations and equipment placement which increased productivity and enhanced workflow processes.
- Prepared 75-128 meals, twice daily for 3 weeks, including appetizers and desserts, for Hollywood movie filmed on Oregon Coast.
- Designed new menu quarterly, including meal selections, beverages and pricing, Wine list, Happy Hour and Breakfast.
- Reduced food cost percentages by sourcing and securing new products, suppliers, Vendors and Brokers.
- Implemented Annual Scholarship for local High School
Timeline
General Manager/Chef
The Oar House Bar & Grill
03.2016 - 01.2026
President and COO
Muntor LLC
01.2016 - Current
Associate of Science - Business Administration And Management
Spokane Falls Community College