Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Michael Munro

MIRIC DOORS
Garfield,NJ
1
Certification
16
years of professional experience

Results-driven Field Technician with expertise in technical analysis, project management, and hardware repair. Proven ability to enhance efficiency and maintain safety standards while delivering high-quality installations.

Knowledgeable DOOR TECHNICIAN/DOOR Mechanic with strong background in field operations and technical troubleshooting. Proven ability to resolve complex issues and ensure optimal equipment performance. Demonstrated expertise in diagnostics and repair, combined with effective communication skills to support team collaboration and client satisfaction.

Experienced with diagnosing and repairing technical issues in field settings. Utilizes problem-solving skills to ensure efficient and reliable equipment performance. Knowledge of industry best practices and safety protocols guarantees high-quality service and client satisfaction. Professional Warehouse Manager offering 2 years of expertise in supervising and training 15 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.

Dedicated Field Technician with expertise in safety management, hardware repair, and project management. Proven ability to enhance workflow efficiency and ensure compliance with safety standards.

Experienced professional with a strong background in technical analysis and problem-solving. Successfully managed inventory and optimized installation processes, leading to significant improvements in project efficiency and customer satisfaction.

Work History

Field Technician Mechanic

15 Years 10 Months
MIRIC DOORS | 12.2009 - 10.2025
  • Managed inventory of tools and materials, ensuring readiness for upcoming projects and reducing delays.
  • Installed and repaired door systems, ensuring functionality and compliance with safety standards.
  • Conducted routine maintenance checks, identifying and resolving issues promptly to minimize downtime.
  • Collaborated with team members to streamline installation processes, enhancing overall efficiency on job sites.
  • Implemented quality control measures during installations, leading to improved customer satisfaction ratings.
  • Developed troubleshooting guides for common issues encountered in the field, supporting quick resolution efforts.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Installed and maintained door systems according to safety standards and specifications.
  • Collaborated with team members to enhance workflow processes and improve service delivery.

Inventory Manager

4 Years 8 Months
ALLEGION | 04.2020 - 12.2024
  • Oversaw inventory control processes to ensure accuracy and timely replenishment of stock.
  • Developed and implemented strategies to optimize storage space and improve inventory turnover rates.
  • Led cross-functional teams in streamlining supply chain operations, enhancing efficiency and reducing costs.
  • Analyzed inventory data to identify trends, forecast demands, and inform purchasing decisions.
  • Conducted regular audits and reconciliations to maintain accurate inventory records and reduce discrepancies.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Monitored inventory levels to confirm compliance with company policy.
  • Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.

Carpentry and Masonry Specialist

13 Years 2 Months
Allegion | 12.2009 - 02.2023
  • Led carpentry and masonry projects, ensuring high-quality craftsmanship and adherence to safety standards.
  • Developed and implemented efficient workflows for project management and resource allocation.
  • Mentored junior team members in advanced techniques and best practices in carpentry and masonry.
  • Collaborated with cross-functional teams to enhance product design for improved durability and functionality.
  • Conducted quality control inspections, ensuring compliance with industry regulations and company standards.
  • Utilized diverse range of tools and equipment to effectively execute carpentry tasks, increasing overall productivity rates.
  • Increased workplace safety by diligently following OSHA regulations and maintaining a clean, organized job site.

Driver Supervisor

13 Years 2 Months
ALLEGION | 12.2009 - 02.2023
  • Supervised daily operations of driver team, ensuring compliance with safety regulations and protocols.
  • Implemented training programs for new drivers, enhancing skills and knowledge of company policies.
  • Monitored performance metrics to identify areas for improvement and optimize route efficiency.
  • Coordinated scheduling and dispatching of drivers, maximizing resource utilization and minimizing downtime.
  • Developed and enforced operational guidelines to maintain high standards of service delivery.
  • Resolved customer inquiries related to deliveries, fostering positive relationships through effective communication.
  • Conducted regular performance evaluations, providing constructive feedback to promote professional growth among staff.
  • Streamlined reporting processes using transportation management systems, improving data accuracy and accessibility.
  • Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
  • Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
  • Developed clear expectations for driver performance, ensuring consistent quality across the team.
  • Coordinated with maintenance teams to ensure timely repairs and preventative maintenance on vehicles, minimizing downtime and ensuring fleet reliability.
  • Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
  • Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
  • Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
  • Handled disciplinary actions when necessary while maintaining professionalism and fairness.
  • Consistently kept an open line of communication between upper management and driving staff members.

Education

AAADM CERTIFIED INSPECTOR - POWER OPERATED PEDESTRIAN DOOR

Stanley Access Technologies | Indianapolis, IN | 04-2024

Associate of Arts - WOOD WORK

CHRIST COLLEGE | PRINCES TOWN TRINIDAD | 07-1992

SPORTS - FOOTBALL

POST SECONDRY SPORTS ASSOCIATION/CHRIST COLLEGE | TRINIDAD WI | 07-1991

SCHOOL LEAVING CERTIFICATE - PRIMARY SCHOOL LEAVING

ST. STEPEN'S ANGLICAN | PRINCES TOWN TRINIDAD WI | 04-1988

HARDWOOD FLOORS START TO FNISH

  • Ranked in Top 5 of class

Skills

Field operations
Workplace safety
Professional communication
Data collection
Safety management
Hardware repair
System upgrades
Project management
Technical analysis
Hardware and software installation
Root-cause analysis
Problem-solving

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 10 staff members.

Certification

certificate of completion power operated pedestrian door AAADM Certified inspector by stanley access technologies/ALLEGION

Timeline

Inventory Manager

ALLEGION
04.2020 - 12.2024Read More

Field Technician Mechanic

MIRIC DOORS
12.2009 - 10.2025Read More

Carpentry and Masonry Specialist

Allegion
12.2009 - 02.2023Read More

Driver Supervisor

ALLEGION
12.2009 - 02.2023Read More

ST. STEPEN'S ANGLICAN

SCHOOL LEAVING CERTIFICATE from PRIMARY SCHOOL LEAVING
Read More

POST SECONDRY SPORTS ASSOCIATION/CHRIST COLLEGE

SPORTS from FOOTBALL
Read More

CHRIST COLLEGE

Associate of Arts from WOOD WORK
Read More

Stanley Access Technologies

AAADM CERTIFIED INSPECTOR from POWER OPERATED PEDESTRIAN DOOR
Read More
Michael Munro